Murex Production Lead - Run/BAU & Incident Mgmt

Bounteous; Paris; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading consultancy firm in Paris is seeking a Murex Production Manager to lead production support and ensure stability in client environments. You will manage incidents and oversee change requests while coordinating between various stakeholders. The ideal candidate has senior experience in production roles, strong organizational skills, and familiarity with Murex MX.3 and ITIL. This role necessitates excellent communication and follow-up, focusing on client operations and production governance.

Qualifications

• Senior experience in production/support-oriented roles.
• Proven experience in incident and problem management.
• Strong organizational and follow-up skills.

Responsibilities

• Manage production incidents end-to-end.
• Structure and track change requests with clients.
• Oversee operational governance to maintain production stability.
• Organize operational initiatives and knowledge-sharing sessions.
• Act as the key contact for production topics.

Skills

Incident management

Problem management

Change management

Crisis management

Organizational skills

Stakeholder communication

Client engagement

Tools

Murex MX.3

ITIL

Job description

A leading consultancy firm in Paris is seeking a Murex Production Manager to lead production support and ensure stability in client environments. You will manage incidents and oversee change requests while coordinating between various stakeholders. The ideal candidate has senior experience in production roles, strong organizational skills, and familiarity with Murex MX.3 and ITIL. This role necessitates excellent communication and follow-up, focusing on client operations and production governance.