Murex Production Lead - Run/BAU & Incident Mgmt

Bounteous; Paris; Sur place; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A leading consultancy firm in Paris is seeking a Murex Production Manager to lead production support and ensure stability in client environments. You will manage incidents and oversee change requests while coordinating between various stakeholders. The ideal candidate has senior experience in production roles, strong organizational skills, and familiarity with Murex MX.3 and ITIL. This role necessitates excellent communication and follow-up, focusing on client operations and production governance.

Qualifications

• Senior experience in production/support-oriented roles.
• Proven experience in incident and problem management.
• Strong organizational and follow-up skills.

Responsabilités

• Manage production incidents end-to-end.
• Structure and track change requests with clients.
• Oversee operational governance to maintain production stability.
• Organize operational initiatives and knowledge-sharing sessions.
• Act as the key contact for production topics.

Connaissances

Incident management

Problem management

Change management

Crisis management

Organizational skills

Stakeholder communication

Client engagement

Outils

Murex MX.3

ITIL

Description du poste

A leading consultancy firm in Paris is seeking a Murex Production Manager to lead production support and ensure stability in client environments. You will manage incidents and oversee change requests while coordinating between various stakeholders. The ideal candidate has senior experience in production roles, strong organizational skills, and familiarity with Murex MX.3 and ITIL. This role necessitates excellent communication and follow-up, focusing on client operations and production governance.