Luxury Retail Team Manager & Client Experience Leader

PRADA; Cannes; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Prada Cannes is seeking a Team Manager to lead, train and develop the store team, driving sales targets while maintaining an exceptional client experience. The role emphasizes clienteling, product knowledge and a strong Brand Ambassador presence in line with Prada's values.

The successful candidate will manage performance, recruit talent in collaboration with the Store Manager, and foster a positive work environment, all while ensuring flawless execution of client journeys and premium service.

Qualifications

• Leadership and coaching of store team
• Drive sales and KPI achievement
• Deliver exceptional client experience
• Train team on client journey and product knowledge
• Talent acquisition in collaboration with Store Manager
• Foster positive work environment
• Fluent English required

Responsabilités

• Lead, train and coach store team to achieve goals
• Drive KPI targets and sales opportunities
• Conduct regular performance discussions with staff
• Train on client journey, storytelling and product knowledge
• Identify and onboard talents with Store Manager
• Ensure exceptional client experience and clienteling initiatives
• Collaborate with Retail Merchandising and Visual Merchandising

Description du poste

Prada Cannes is seeking a Team Manager to lead, train and develop the store team, driving sales targets while maintaining an exceptional client experience. The role emphasizes clienteling, product knowledge and a strong Brand Ambassador presence in line with Prada's values.

The successful candidate will manage performance, recruit talent in collaboration with the Store Manager, and foster a positive work environment, all while ensuring flawless execution of client journeys and premium service.