Luxury Client Experience Specialist

Prada Group; Paris; On-site; EUR 30,000 - 50,000; Full time

Job summary

Prada Group is seeking a passionate Brand Ambassador to foster strong customer relationships and deliver an extraordinary luxury experience. Responsibilities include providing exceptional service, maintaining a welcoming environment, and achieving sales targets while promoting brand philosophy.

Ideal candidates have a strong interest in luxury and fashion, excellent interpersonal skills, and the ability to work both independently and as part of a team. Join Prada Group and thrive in a creative, diverse, and inclusive work environment.

Qualifications

• Passion and knowledge of the managed product category.
• Ability to work in teams as well as independently.
• Ambition, resilience, self-motivation, result-driven, and problem-solving skills.

Responsibilities

• Create a welcoming environment for customers.
• Capture customer data to maintain relationships.
• Proactively cross-sell with different departments.
• Ensure high standards of shop floor and visual display.
• Contribute to a positive working environment embracing diversity.

Skills

Passion for selling and stores

Experience of building relationships with clients

Excellent communication and interpersonal skills

Fluent spoken English

Curiosity and interest in luxury/fashion

Job description

Prada Group is seeking a passionate Brand Ambassador to foster strong customer relationships and deliver an extraordinary luxury experience. Responsibilities include providing exceptional service, maintaining a welcoming environment, and achieving sales targets while promoting brand philosophy.

Ideal candidates have a strong interest in luxury and fashion, excellent interpersonal skills, and the ability to work both independently and as part of a team. Join Prada Group and thrive in a creative, diverse, and inclusive work environment.