Luxury CRO & Experience Optimisation Lead — Hybrid/Remote

jellyfishcareers; France; Hybrid; EUR 38,000 - 42,000; Full time

Benefits offered by this job

Discretionary annual bonus

Remote up to 60% of days

Flexible working hours

Training support €1000

Job summary

Jellyfish is seeking an Experience Optimisation expert to drive CRO strategies for a French multinational luxury goods client. You will lead end-to-end optimisation, audits, and data-driven roadmaps across brands, translating business needs into measurable improvements.

This hybrid Paris-based role offers growth toward a CRO Senior Manager position, with remote work up to 60%, a discretionary annual bonus, and courses support for returning caregivers.

Qualifications

• Fluency in French and professional-level English required.
• 2+ years in end-to-end experience optimisation or CRO, including defining, launching and evaluating A/B and MVT campaigns.
• Ability to analyse user behaviour and map customer journeys from discovery to measurement, ideally in luxury/beauty/fashion.
• Proficiency in web/app/product analytics and qualitative research tools to uncover insights.

Responsibilities

• Lead client meetings with a key luxury account to translate business needs into strategic optimisation roadmaps.
• Be the subject matter expert in CRO, experience optimisation, measurement, and marketing analytics across client brands.
• Execute full-lifecycle user journey audits, experimentation, and cross-channel campaigns to deliver actionable insights.
• Define reporting and data-mapping requirements, aligning solutions and timelines with strategy.
• Mentor junior team members and support problem resolution.

Skills

French

English

CRO experience

Data analysis

Client relationships

Problem solving

Tools

Heatmaps

Form analytics

Live user testing

A/B testing platforms

Job description

Jellyfish is seeking an Experience Optimisation expert to drive CRO strategies for a French multinational luxury goods client. You will lead end-to-end optimisation, audits, and data-driven roadmaps across brands, translating business needs into measurable improvements.

This hybrid Paris-based role offers growth toward a CRO Senior Manager position, with remote work up to 60%, a discretionary annual bonus, and courses support for returning caregivers.