Conversion Rate Optimisation Manager

Jellyfish; Paris; Hybride; EUR 38 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discretionary annual bonus

Remote work up to 60%

Flexible hours

Résumé du poste

Jellyfish in Paris is seeking a CRO/Experience Optimisation specialist to develop and implement data-led optimisation strategies for a luxury goods client. You will lead cross-functional analyses, run experiments, and deliver actionable insights while growing into leadership roles.

The role is hybrid and based in our Paris office, with a gross annual salary of EUR 38,000–42,000, depending on experience.

Qualifications

• Fluent in French; professional English required for client work.
• 2+ years in end-to-end experience optimisation or CRO.
• Ability to map user journeys from discovery to measurement.
• Experience with web/app/product analytics and qualitative tools.
• Strong analytical and strategic mindset; translate data into actions.
• Proactive in building long-lasting client relationships and solving problems.

Responsabilités

• Lead meetings with a luxury account to define optimisation roadmaps.
• Be CRO/experience optimisation subject matter expert across brands.
• Conduct end-to-end user journey audits and cross-channel campaigns.
• Define data mapping and reporting; align tech with strategy timelines.
• Mentor junior team members and support operational challenges.

Connaissances

French fluency

Professional English

CRO/Experience Optimisation

User journey analysis

Web/app analytics

Analytical mindset

Client relationship building

Collaborative problem solving

Description du poste

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Experience Optimisation Director, you will play a key role in developing and implementing experience optimisation and conversion rate optimisation (CRO) strategies for a French multinational holding company specialising in luxury goods.

We take pride in delivering data-led experimentation, personalisation, and deep analytical insights for premier global brands, setting us apart in the industry. At Jellyfish, we are committed to fostering professional growth. Your career path could lead to progression into a CRO Senior Manager position with future potential to lead the practice.

This is a hybrid position, based out of our Paris office. The gross annual salary range for this position is between EUR 38,000-42,000, and the final offer is dependent on experience.

Responsibilities

• Lead client meetings with a key luxury account to translate their business needs into strategic optimisation roadmaps aligned with their goals, driving measurable value and high client satisfaction.

• Be the subject matter expert in conversion rate optimisation (CRO), experience optimisation, measurement, and marketing analytics across the client's brands.

• Execute full-lifecycle user journey audits, research, continuous experimentation, and cross-channel activation campaigns to deliver actionable insights.

• Define custom reporting and data‑mapping requirements, collaborating cross‑functionally to align technical solutions and timelines with strategic rationale.

• Provide mentorship and escalation support for junior team members to foster professional growth and resolve operational challenges.

Qualifications

• Fluency in French and professional‑level English is required given the scope of work and the client teams.

• Over 2 years of experience in end‑to‑end experience optimisation or CRO, including defining, launching, and evaluating A/B and Multivariate Testing (MVT) Campaigns using A/B testing platforms or website optimisation tools.

• The ability to analyse user behaviour and map customer journeys from initial discovery to final measurement, ideally within the luxury, beauty or fashion industries.

• Proficiency in web, app and product analytics combined with qualitative research tools (heatmapping, form analytics, live user testing) to uncover user behaviour insights.

• Analytical and strategic mindset, with the ability to translate complex quantitative and qualitative data into actionable findings, recommendations, and optimisation roadmaps.

• You love getting to know your clients, developing long‑lasting relationships and adding value to their business.

• When faced with a problem, you collaborate with the appropriate people to evaluate different options find practical solutions.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

• Reward: You'll be eligible to join our discretionary annual bonus scheme.
• Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
• Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.