Logistics & Customer Support Lead

Otis Elevator Company; Aunay-en-Bazois; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Otis Elevator Company in France seeks a Distribution and Customer Support Manager to lead delivery operations and coordinate with customers, carriers and production teams.

You will manage transportation and ocean freight, monitor performance, and drive continuous improvement to ensure on-time delivery and high service levels.

The role requires a Master’s degree in Logistics or related field, strong leadership, English proficiency, and hands-on experience with Excel and Power BI.

Qualifications

• Master's degree in Supply Chain, Logistics, or related field.
• Proven experience in team management and operational leadership.
• Professional English skills (minimum B2/C1).
• Strong understanding of logistics and supply chain flows.
• Knowledge of international trade or customs is a plus.

Responsabilités

• Manage Transportation Operations
• Oversee Ocean Freight Activities
• Ensure Customer Satisfaction
• Develop Carrier Performance
• Contribute to the transformation of the department

Connaissances

Analytical thinking

Leadership

Customer focus

Communication skills

English proficiency

Logistics knowledge

Formation

Master's degree in Supply Chain, Logistics, Transportation or related field

Outils

Advanced Excel

Power BI

Power Automate

Description du poste

Otis Elevator Company in France seeks a Distribution and Customer Support Manager to lead delivery operations and coordinate with customers, carriers and production teams.

You will manage transportation and ocean freight, monitor performance, and drive continuous improvement to ensure on-time delivery and high service levels.

The role requires a Master’s degree in Logistics or related field, strong leadership, English proficiency, and hands-on experience with Excel and Power BI.