Logistics Coordinator (W)

Zelh; France; Hybride; EUR 40 000 - 58 000; Plein temps

Avantages offerts par ce poste

Equipment provided

English courses

Paid time off

Remote work option

Résumé du poste

Zelh is a fast-growing logistics outsourcing partner. We seek a dedicated Logistics Coordinator to efficiently build loads in client TMS, schedule pickups/deliveries through appointment platforms, and continuously apply SOP improvements.

The role is metrics-driven with daily targets and a focus on automation opportunities to increase throughput while maintaining accuracy. Responsibilities include building truckload loads, validating shipment details, communicating with stakeholders, and

Qualifications

• Fluent English with strong written and spoken communication.
• Proficient in MS Office and Google Sheets.
• Experience scheduling and load building in transportation logistics.
• Minimum 20 words per minute typing speed.
• Detail-oriented with SOP improvement mindset.
• Strong time-management and problem-solving abilities.

Responsabilités

• Build truckload loads and enter shipment data into systems.
• Schedule and reschedule pickup and delivery appointments.
• Validate shipment details before releasing loads.
• Add notes and documentation for load history.
• Communicate with shippers, receivers, and internal teams.
• Answer emails related to building and scheduling promptly.
• Collaborate with sales pods and operations to streamline tasks.
• Escalate blockers to Echo managers and team leads.
• Meet personal and team production targets.

Connaissances

Fluent English

Multitasking

Organization

Attention to detail

Team player

Communication

Outils

Optimizer

Accelerator

BiggerPicture

Vooma

Excel

Word

Outlook

Google Sheets

Description du poste

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We are seeking a dedicated and detail-oriented Logistics Coordinator, whoefficiently builds loads in client’s transportation management systems, schedules pickups and deliveries through the designated appointment platforms, and continuously applies and improves the standard operating procedures (SOPs) provided for each account. The role is metrics-driven, with a daily production target and a clear mandate to identify and pursue automation opportunities that increase throughput while maintaining accuracy.

Responsibilities

• Build truckload loads, entering shipment information accurately into Echo’s systems.

• Build loads using Optimizer and Accelerator, and build through Vooma where applicable per the account SOP.

• Schedule and reschedule pickup and delivery appointments through BiggerPicture.

• Follow the account-specific SOPs provided for each assigned account, ensuring loads are built and scheduled to customer requirements.

• Progressively identify and pursue automation opportunities within the SOPs to increase production and reduce manual effort.

• Validate shipment details (locations, dates, references, commodity, and special instructions) before releasing loads.

• Add notes and documentation to the relevant systems to provide full visibility of the load’s build and scheduling history.

• Communicate with shippers, receivers, and internal teams to confirm or correct appointment details when required.

• Answer and action emails related to building and scheduling in a timely manner.

• Partner with sales pods and operations to remove building and scheduling tasks from their workflows entirely.

• Escalate exceptions, blockers, and recurring issues to the appropriate Echo managers and team leads.

• Meet personal and team qualitative and quantitative targets.

• Working knowledge of Optimizer and Accelerator for load building.

• Ability to schedule appointments through BiggerPicture and build through Vooma where applicable.

• Comfortable working with current technology and competent in Microsoft Office products (Word, Excel, Outlook) and Google Sheets, with strong internet navigation skills and a minimum 20 words-per-minute typing average.

• Aptitude for identifying process-automation opportunities and applying SOP improvements.

• Team-player attitude, both within the department and partnering with employees across the organization.

• Strong multitasking and organizational skills.

• Fluent in English, with strong verbal and written communication skills.

• Attention to detail is paramount.

• Time management, problem-solving, motivation, flexibility, adaptability, and proactiveness.

Working conditions

• Working schedule: Monday - Friday 7-4 PST

• Competitive Salary in USD

• Remote or office mode of work

• 10+ business days of paid time off

• English courses

• Equipment provided