Lead Cashier

Jobtailor; Marseille; Sur place; EUR 28 000 - 42 000; Plein temps

Résumé du poste

Jobtailor in Marseille is seeking a Supervisor for Customer Service and Cashier. You will lead the Customer Service/Cashier team, ensuring smooth operation of the desk and checkout lanes, and you will welcome, advise, and assist customers with financing, refunds, and exchanges.

You will also manage safes, cash floats, and banking transactions in line with audit and security procedures, coordinate daily activities as deputy for the Customer Service and Cashier Manager, and drive overall customer

Qualifications

• High School Diploma or higher education
• Significant experience in team leadership
• Strong customer service orientation
• Excellent communication and problem-solving skills

Responsabilités

• Supervise the Customer Service/Cashier team, ensuring smooth operation of the service desk and checkout lanes
• Welcome, advise, and assist customers with financing, refunds, and exchanges
• Reliably manage safes, cash floats, and banking transactions in compliance with audit and security procedures
• Coordinate the team’s daily activities, acting as a deputy for the Customer Service and Cashier Manager
• Ensure customer satisfaction with customer service, checkout, and financing services

Connaissances

Team Leadership

Customer Service Orientation

Cash Handling

Banking Transactions

Audit Compliance

Communication Skills

Problem Solving

Team Spirit

Responsiveness

Formation

High School Diploma

Post-Secondary Education

Description du poste

• Supervise the Customer Service/Cashier team, ensuring the continuous smooth operation of the customer service desk and checkout lanes
• Welcome, advise, and assist customers with financing, refunds, and exchanges
• Reliably manage safes, cash floats, and banking transactions in compliance with audit and security procedures
• Coordinate the Customer Service/Cashier team’s daily activities, acting as a deputy for the Customer Service and Cashier Manager
• Ensure customer satisfaction with customer service, checkout, and financing services

Requirements

• Customer service orientation
• Team spirit
• Responsiveness and communication skills
• High school diploma to two years of post-secondary education
• Significant experience in team leadership

Core Competencies

Demonstrates strong leadership in supervising customer service and cashier teams while ensuring compliance with audit and security procedures. Focuses on customer satisfaction through effective communication and team coordination.

Highest-signal resume keywords

• Team Leadership
• Customer Service Orientation
• Cash Management
• Communication Skills
• Problem Solving

ATS Optimization Keywords

Hard Skills

• Cash Handling
• Banking Transactions
• Audit Compliance
• Customer Assistance
• Refund Management

Soft Skills

• Team Spirit
• Responsiveness

Certifications & Qualifications

• High School Diploma
• Post-Secondary Education

Industry Keywords

• Customer Service
• Checkout Operations
• Financing Services