KSA Customs Clearance Specialist – Fast, Precise Compliance

JD.com Inc.; Placé; On-site; EUR 28,000 - 45,000; Full time

Job summary

JINGDONG Logistics, part of JD.com, is seeking a Customs Operations Specialist to manage import/export clearances for KSA shipments with Fasah and Bayan, ensuring timely, accurate declarations and release management.

You will review documents, coordinate regulatory approvals, and collaborate with multiple teams to resolve issues while staying compliant with evolving KSA customs rules.

Qualifications

• Diploma or Bachelor's degree in Logistics, International Trade, Supply Chain, Customs, Business Administration.
• At least 2 years of experience in KSA customs, customs clearance, freight forwarding, express delivery, logistics, or 3PL operations.
• Strong knowledge of Fasah and Bayan platforms, HS codes, duties/taxes, and regulatory requirements.
• Fluent in English; Arabic communication skills are preferred.

Responsibilities

• Manage customs operations and clearance for import/export shipments, ensuring timeliness and compliance.
• Process declarations on Fasah and Bayan, track shipment status, calculate duties, and manage releases.
• Review documents: invoices, packing lists, HS codes, declared value, and country of origin for accuracy.
• Coordinate regulatory approvals through SABER, SFDA, CITC, GACA and other platforms.
• Handle customs clearance issues, inspections, missing documents, and discrepancies to closure.
• Collaborate with Sales, Operations, Warehouse, Transportation, Finance and customers to resolve issues.
• Monitor updates to KSA customs regulations and ensure proactive compliance.

Skills

Cross-functional coordination

Problem solving

Communication

Excel skills

Education

Bachelor's or Diploma in Logistics/Related

Tools

Fasah

Bayan

Job description

JINGDONG Logistics, part of JD.com, is seeking a Customs Operations Specialist to manage import/export clearances for KSA shipments with Fasah and Bayan, ensuring timely, accurate declarations and release management.

You will review documents, coordinate regulatory approvals, and collaborate with multiple teams to resolve issues while staying compliant with evolving KSA customs rules.