Warehouse Operations Manager

JD.com Inc.; Lyon; On-site; EUR 48,000 - 68,000; Full time

Job summary

JD.com is seeking a Warehousing Quality Control Manager to take charge of overall warehousing quality, standardize processes, and drive improvements to support rapid business growth. You will develop QC strategies, ensure compliance with standards, supervise on-site operations, identify risks, and collaborate with cross-functional teams to deliver reliable, safe, and efficient logistics.

The ideal candidate has a logistics or quality management background, experience in warehousing, and strong

Qualifications

• Bachelor's degree or above in logistics, quality management or related field.
• Experience in warehousing management, quality monitoring, or process optimization preferred.
• Familiarity with warehousing and logistics processes; ability to use data to diagnose and improve issues.

Responsibilities

• Take charge of overall warehousing quality control and standardize warehousing processes.
• Develop and implement quality control strategies to reduce errors and improve efficiency.
• Oversee on-site warehousing operations, supervise processes, and ensure safety of operations.
• Collaborate with cross-functional teams to meet quality objectives and support business growth.

Skills

Quality control

Data analysis

Process optimization

Education

Bachelor's degree or above in logistics/quality

Tools

Data analysis tools

Job description

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What you will do

• Take full charge of the overall management of warehousing quality control work, ensure the standardization of warehousing processes, improve warehousing efficiency and quality, and meet the needs of rapid business development.
• Develop and optimize quality control strategies according to business requirements, implement quality control measures, ensure that the warehousing links comply with standards, and reduce the error rate.
• Be responsible for on-site warehousing management, supervise the operation process, identify and solve potential risks, and ensure the safety of warehousing operations.
• Collaborate closely with the team, promote cross-departmental communication and cooperation, ensure the achievement of quality control objectives, and contribute to the continuous and stable development of the business.

About you

• A bachelor's degree or above. Majors related to logistics management, supply chain management, quality management, etc. are preferred.
• Work Experience: No restrictions. Those with relevant work experience in warehousing management, quality monitoring, process optimization, etc. are preferred.
• Professional Competency: Be familiar with warehousing and logistics processes, possess knowledge and practical experience in quality control management; be able to use data analysis tools for problem diagnosis and continuous improvement.
• Business Understanding: Have a good business sense, understand the development trends of the logistics industry, and be able to plan quality control work in combination with business requirements.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.