Junior Workplace Experience Coordinator Paris, France

Mirakl; Paris; Hybrid; EUR 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

Bike leasing / transit subsidy

Parental leave (enhanced)

Team-building events

Tailored development programs

Zusammenfassung

Mirakl in Paris is seeking a Workplace Experience Coordinator to run a 3,200 m² office, ensuring top-tier facilities, safety compliance, and a welcoming environment for 3,200m² of space and Mirakl workers. You will coordinate vendors, events, and daily operations to support productivity and culture.

Based in Paris, you will partner with the WPE Manager to elevate office experience, handle supplier contracts, and drive operational excellence while fostering a collaborative, inclusive workplace.

Qualifikationen

• 2+ years experience in a Workplace, Facilities, or Office Management role (internships and apprenticeships included).
• Proven track record of managing multiple priorities in a fast-paced environment with a strong service mindset.
• Experience working with suppliers and managing contracts or vendor relationships.

Aufgaben

• Respond promptly to daily requests from Mirakl workers through our ticketing system and ensure a great workplace experience.
• Be the go-to person for employees' needs and queries, ensuring smooth operations.
• Act as primary contact for partners; manage contracts and relationships with suppliers (cleaning, maintenance, safety, plants, snacks).
• Support the WPE Manager and help implement procedures to streamline workplace functions and boost efficiency.
• Provide logistical support for internal events and contribute to a vibrant workplace community.

Kenntnisse

Interpersonal skills

Highly organized

Proactive problem-solver

Written and verbal communication

Flexibility

Ausbildung

2+ years in Workplace/Facilities/Office Management

Tools

SiiT

AI tools (Dust)

Jobbeschreibung

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You’ll be part of our Workplace Experience team led by Rémi Beaussart and Jacqueline Ngom.
You'll be in charge of ensuring a smooth operational running of our office in Paris, with a focus on ensuring the best possible working conditions for all Mirakl workers. You will be based in Paris and will oversee the day-to-day operations of our 3200m² office, ensuring all facilities are maintained to the highest standards. At Mirakl, the office is more than a workplace, it's where collective energy, collaboration and culture come alive. As Workplace Experience Coordinator, you'll be at the heart of making our offices places people genuinely want to come to.

Your Impact

As Mirakl continues to invest in bringing its teams together, the office experience has never been more central to how we work.

As Coordinator, Workplace Experience, you will be the backbone of our Paris office — ensuring our 3,200 m² space runs seamlessly and that every employee feels supported, at ease, and set up to thrive.

Employee Well-being and Satisfaction

• Respond promptly to daily requests from Mirakl workers through our ticketing system, prioritizing their satisfaction and ensuring the best possible workplace experience.
• Be the go-to person for employees' needs and queries

Contract & Supplier Management / Safety and Compliance

• Act as the primary contact for our business partners
• Manage contracts and relationships with suppliers including cleaning services, technical maintenance, health & safety, green plants maintenance, and provision of snacks & refreshments
• Proactively anticipate future needs and coordinate with vendors as required
• Ensure the office complies with all health and safety regulations, creating a safe working environment for all employees

Operational Excellence

• Support the WPE Manager on its activity and act as their back up as needed
• Develop and/or implement operational procedures and policies that streamline our workplace functions
• Identify opportunities for enhancing operational standards and efficiency
• Leverage AI to elevate Workplace Experience excellence

Community Engagement and Event Support

• Be the logistical support for all internal events organized by various departments.
• Utilize your creativity and service mindset to contribute to a vibrant workplace community.
• Assist the Workplace Experience Manager in large event projects

What You'll Bring to the Role

Experience

• 2+ years of experience in a similar Workplace, Facilities, or Office Management role (internships and apprenticeships included)
• Proven track record of managing multiple priorities in a fast-paced environment with a strong service mindset
• Experience working with suppliers and managing contracts or vendor relationships

Skills

• Great interpersonal skills : you build trust easily with colleagues at all levels and external partners
• Highly organized and detail-oriented, with the ability to juggle competing priorities without dropping the ball
• Proactive problem-solver who knows when to act independently and when to elevate
• Strong written and verbal communication skills (both in French and English)
• Flexible and resilient, comfortable adapting to changing priorities

Tools Used

• SiiT (ticketing system)
• AI tools (Dust)

Languages

• French: Fluent
• Health & Wellness: 100% health insurance coverage + yoga classes, fitness sessions and team breakfasts to keep you energized
• Sustainable Transportation: Monthly bike leasing subscription or 50% Navigo reimbursement
• Parental Support: Enhanced parental leave, including one month of fully paid leave for the second parent
• Career Growth: Access to tailored development programs and clear pathways for professional advancement
• Team Engagement: Regular team-building activities and company-wide offsite events

Our Hiring Process

• Intro Call — Get to know each other with a Talent Acquisition Specialist, discuss your background and answer your questions about Mirakl
• Hiring Manager Interview — Deep dive with Rémi and Jacqueline on your experience, approach, and motivation
• Values Fit Interviews — Two structured interviews using the STAR methodology to assess alignment with our 5 core values
• Final Decision & Offer — We move quickly and provide clear, transparent feedback

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Mirakl handles personal data during your recruitment processes. Mirakl is the controller of the personal data, meaning it decides how and why the data is processed. Mirakl takes strong commitment to protecting applicant data and ensuring compliance with privacy regulations during the recruitment process, in particular:

• Types of Data Processed: Mirakl collects data such as name, contact details, educational and employment history, and other relevant information provided during the application process.
• Purpose of Data Use: The data is used to manage and process applications, communicate with candidates and, upon successful application, to onboard the individual.
• Data Access and Sharing: Access to personal data is generally restricted within Mirakl and its affiliates, though some third-party providers might have access to carry out specific functions like reference checks and payroll processing.
• Data Retention: Personal data is retained only as long as necessary for the recruitment process or to comply with legal obligations, typically up to two years from the last contact.
• Rights of Individuals: Candidates have rights regarding their data, including access, data portability, correction, restriction of processing, and in certain cases, deletion. In addition, they may lodge a complaint with an EU supervisory authority.
• Queries and complaints: If you have any questions or wish to exercise your rights, you may fill in this form or directly contact us by sending an email to [e-mail].

You can read our Recruitment Privacy Notice, here in English and here in French.