Junior Account Manager Apprentice - UK market

EDCAST; France; On-site; EUR 12,000 - 18,000; Full time

Job summary

EDCAST is seeking a Junior Account Manager Apprentice to support Cornerstone’s Client Management team in France. You will assist Senior Account Managers with daily tasks and help to manage a client portfolio while developing your sales and relationship skills.

The role focuses on researching clients, preparing meetings, using LinkedIn Sales Navigator, and contributing to business reviews and campaigns with marketing collaboration. A Masters degree and fluency in English are highly valued.

Qualifications

• Masters degree in business or related field.
• Sales and business development skills.
• Fluent in English (C1-C2).
• Excellent communication and presentation skills.
• Detail-oriented with strong organizational and project management abilities.
• Relationship management and negotiation capability.
• Empathy for customers and growth focus.

Responsibilities

• Assist Account Managers in the sales process and preparation of client meetings/workshops.
• Develop knowledge of Cornerstone products and customer use cases to provide insights.
• Build and maintain account intelligence by researching customers and their priorities.
• Support stakeholder mapping and contact enrichment to identify decision-makers.
• Conduct market intelligence to spot trends and opportunities.
• Assist in preparing business reviews and client presentations.
• Contribute to targeted sales campaigns with marketing collaboration.
• Use LinkedIn Navigator to identify additional engagement opportunities.
• Maintain CRM hygiene and support cross-functional collaboration to resolve client needs.
• Share best practices with teams to replicate successful approaches.

Skills

Sales & business development

English fluency (C1-C2)

Communication & presentation

Project management

Relationship management

Attention to detail

Active listening

Adaptability

Problem solving

Education

Masters degree in Business or related field

Tools

LinkedIn Sales Navigator

Job description

We're looking for Junior Account Manager Apprentice

To support Cornerstone’s Client Management team, we are looking for an ambitious and driven Junior Account Manager (AM) Apprentice who will support Senior Account Managers in their daily tasks and get the opportunity to develop their skills by helping to manage a client portfolio.

As a Junior AM Apprentice you will integrate the sales team (UK SMB and Mid-Market client team), assisting the team in providing our clients with the best experience in order to foster customer satisfaction, loyalty and upsell. You will contribute to the prospection activities under the Account Managers guidelines.

In this role, you will...

• Assist the Account Managers in the sales process and preparation of client meetings and workshops
• Develop strong knowledge of Cornerstone products, solutions and customer use cases, enabling you to provide relevant research, insight and recommendations with increasing independence.
• Build and maintain account intelligence, researching customers, their business priorities and organisational structures to help Account Managers better understand their accounts.
• Support stakeholder mapping and contact enrichment, identifying relevant decision-makers and influencers, and highlighting gaps in customer relationships.
• Conduct competitive and market intelligence across a diverse portfolio of customers, identifying trends, business challenges and potential sales opportunities.
• Support the preparation of business reviews and other client presentations
• Support targeted sales and customer engagement campaigns working in collaboration with marketing to create attendance and follow up activity
• Help Account Managers broaden customer engagement by identifying opportunities to connect with additional stakeholders utilising Linkedin Sales Navigator and leveraging industry insights to support conversation
• Own defined sales administration activities including CRM hygiene and contact management reducing administrative workload for Account Managers.
• Proactively manage internal follow-ups and collaborate with Customer Success, Delivery, Customer Support and other internal stakeholders to resolve customer requirements and keep actions progressing.
• Share successful approaches, campaigns and use cases with the wider Sales Coordinator and Account Management teams, ensuring that best practice is replicated across accounts.
• Proactively engage with Account Managers to understand their priorities and identify where you can add value, rather than relying solely on task-based requests.
• Develop sufficient account and product knowledge to become a trusted extension of the Account Manager, taking ownership of defined activities from initial research through to execution and follow-up.

You’ve Got What It Takes If You Have/Are…

• Business school - Masters degree
• Sales and business development skills
• Fluent in English (C1-C2)
• Excellent communication and presentation skills
• Detail-oriented with excellent organizational and project management skills
• Relationship management, ability to get people on board through negotiation and consensus building
• Strong empathy for customers AND passion for revenue and growth
• A good level of English
• resourceful and flexible, embrace changes
• a great listener, what matters the most to you is finding solutions to problems your team or customers have told you about
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Consideration for privacy and security obligations

Extra Dose of Awsome If You have …

• Previous experience in Business Development or Account Management
• Previous experience in the SaaS software industry
• Knowledge of HR processes