IT User Support Assistant

Laplace Expert Ltd; Strasbourg; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

The Council of Europe is seeking a role focused on translating its digital tools into accessible staff guidance, training and practical support, including CMS and interface work. Strasbourg-based position emphasizes hands-on training and clear written guidance for non-technical staff.

Applicants should have IT-related higher education, experience with Liferay or similar platforms, and proficiency in English and French, with eligibility checked according to Council of Europe rules.

Competenze

• IT-related higher education.
• 1 year using Liferay or equivalent.
• 1 year in UX or digital standards.
• English and French proficiency.
• Council of Europe eligibility rules.

Conoscenze

IT-related education

Liferay or equivalent

UX/digital standards

English and French proficiency

Formazione

IT-related higher education

Strumenti

Liferay

CMS platforms

Descrizione del lavoro

Role and operating setting

At Council of Europe, this position would involve a defined delivery problem: Translate the European Court of Human Rights' digital tools into accessible staff guidance, training and practical support, including CMS and interface work. The location shown is Strasbourg.

Evidence-based fit criteria

The vacancy gives a concrete basis for eligibility checks: IT-related higher education; one year using Liferay or equivalent and one year in UX or digital standards; English and French; Council of Europe eligibility rules. Those facts, rather than the editorial fit notes, should guide minimum-qualification screening.

Contract, pay and application timing

The vacancy advertises 25 November 2026 as its closing date. Where the source gives only a calendar date, this overview does not invent a closing hour. The amount payable is not evidenced well enough for a salary estimate in this independent overview.

Who this is best suited for — Laplace assessment

Support engineers who can teach nontechnical users while working with content platforms should examine the role closely.

Potential challenges — Laplace assessment

Training and user-facing communication matter alongside troubleshooting; nationality rules require early checking.

Overall opportunity assessment — Laplace analysis

Shortlist this role only if you can substantiate support engineers who can teach nontechnical users while working with content platforms should examine the role closely. The application route and final eligibility conditions still require official verification.