IT Business Analyst - AI Transformation

INTERPOL; Lyon; Sur place; EUR 55 000 - 90 000; Plein temps

Résumé du poste

INTERPOL is seeking an IT Business Analyst - AI Transformation to bridge Business & IT within the IS/IPP/IT Projects Department in Lyon. You will evaluate business needs, scope specifications, and manage roadmaps while coordinating with Engineering Office, PMO, and IT Product Managers.

Required: 3+ years in the field, ITIL certification, and strong English; knowledge of AI, data analysis, BI, and automation is essential.

Qualifications

• Three-to-four years’ education at a University or other specialized higher education establishment.
• ITIL Certification is required.
• English working knowledge required; fluency an asset; second official languages an asset.

Responsabilités

• Participate in project initiation phases to identify requirements and draft concept notes and proposals.
• Collect business needs and develop end-to-end use cases and user stories.
• Coordinate with Solutions Architects for technical specifications and tender processes.
• Take part in project management follow-up and prioritize features/user stories.
• Assist the Business during product launch with testing, adoption strategies and training material.
• Represent the Business interests to ensure benefits and drive continuous improvement across the lifecycle.

Connaissances

AI & Automation

Data Analysis

Business Intelligence

Automation

Formation

University degree

ITIL Certification

Description du poste

1441

Vacancy Notice 1441

INTERPOL is the world’s largest international police organization, with 196 Member Countries. Created in 1923, it facilitates cross-border police co-operation, and supports and assists all organizations, authorities, and services whose mission is to prevent or combat international crime.

INTERPOL actively encourages applications from women and nationals of member countries that are currently unrepresented among our staff (please click on this link to access the list of countries). Candidates from these countries are particularly encouraged to apply.

INTERPOL’s recruitment process is merit-based hence all hiring decisions are made considering the applicant’s qualifications and the needs of the Organization.

Job Title: IT Business Analyst - AI Transformation

Reporting To: Head of Department Projects

Location: Lyon

Type of contract: Fixed-term Contract

Duration (in months): 36.00 *

Grade: 5

Number of post:1

Level of Security screening: Basic

Deadline for application: 6 September 2026

Conditions applying for all candidates

Only professional experience for which candidates can provide official proof of employment will be considered. Candidates could be requested to provide copies of such official documents prior to interviews/test.

• Subsequent extension to this post will be subject to the terms of the Organization’s Staff Manual, to satisfactory performance and to availability of funds.

Tests/interviews in connection to this selection procedure will take place approximately 1/3 weeks after the deadline for applications. Applicants are kindly requested to plan their availability during this period accordingly, in case they are short-listed.

Selected candidates will be expected to report for duty approximately one to three months after receiving an offer of employment at the latest.

This selection exercise may be used to generate a reserve list of suitable candidates that may be used to address Organization's similar staffing needs in the future.

SUMMARY OF THE ASSIGNED DUTIES, INCLUDING GOALS AND OBJECTIVES OF THE POST

The role of the Information Systems and Technology Directorate (IS) is to develop and implement the Organization’s IT strategy by acquiring and supporting IT products and services, deploying IT products and services to internal and external users, including member countries, and ensuring the appropriate security of the Organization’s data and information. It also comprises the Sub-Sub-Directorate IT Projects and Products (IPP), which is responsible for defining IT standards, designing and developing IT solutions, and ensuring the lifecycle management of existing IT products.

Within the IS/IPP/IT Projects Department, the IT Business Analyst is the bridge between Business & IT.

The IT Business Analyst evaluates business needs and scope specifications, identify, and propose evolution opportunities, manage roadmaps, consistency and ensure adoption and track usage.

The IT Business Analyst is working closely with the business counterparts, Engineering Office, Project Manager, IT Product Manager, and IS/IT Project Management Officer.

PRINCIPAL DUTIES AND ACTIVITIES

DUTY 1 – Projects initial assessment

• In coordination with the relevant units (IS/PMO-Project Management Office, IPP/ENGO-Engineering Office, IPP/ITBA-Product Management), participate in the Initiation Phase of a project (Concept Note, Project Proposal) in order to help identifying the relevant requirements. He/She helps the Business drafting the Concept Note and the Project Proposal. The Business remains the accountable and responsible of the Concept Note and the Project proposal.
• Analyse the opportunity of the project, as per existing competitive tools and alternative solutions
• Identify existing products to minimize overlap and leverage existing products.

DUTY 2 – Projects requirements gathering and specifications

• Collect the Business needs and change requests
• Develop with Business counterparts comprehensive end to end use cases
• Determine the features / user stories for a solution (creating functional specifications)
• Coordinate with Solutions Architects for the technical specifications

DUTY 3 – Call for Tender

• Screen the market for off the shelf solutions
• Interface with the Project Managers for call for tender related to development, integration, solutions, etc. in their functional area and the coming implementation
• Participate to the call for tender process (evaluation of bids, weightings, commission)

DUTY 4 - IT Project Management Follow-up

• Embedded in project team for projects within his/her perimeter
• Take part in features / User Stories prioritization
• Adjust functional and technical specifications adjustment when needed

DUTY 5 - Assist the Business during the product launch

• Prepare and/or coordinate test case/plan
• Assist the Business owner during the test phase
• Participate to adoption (change management) strategy elaboration
• Participate to training material elaboration
• Participate to some trainings with end-users to collect feedbacks, especially after the launch to help the change management process and ensure the knowledge transfer and after the product is adopted to get new feedback and propose potential evolution.
• Create direct channels of communication to the Support team unit to collect feedbacks and track potential needs for evolution.

DUTY 6 - Continuous improvement and product lifecycle management

• Represent the Business interests and point of view to ensure benefits for business
• Understand the Business process and how it is done by creating a detailed business analysis, outlining problems, opportunities, and solutions
• Propose improvement / automation to existing Business processes and associated products
• Take part in incident resolution and problem management as a third line of support
• Keep an updated view of the market evolution in its/her perimeter

DUTY 7 - Other relevant duties

Qualifications, Competencies And Skills

Performs any other duties as required by the supervisor.

Education and qualification required:

• Three-to-four years’ education at a University or other specialized higher education establishment.
• ITIL Certification

Experience required:

• At least three years in the area in question.
• Ten years’ experience in the area is required if the post holder does not have the required level of education.

languages:

• Working knowledge of English is required. Fluency in English is highly desirable.
• Proficiency in a second official languages of the Organization (Arabic, French or Spanish) would be an additional asset.

Specific skills for the position:

Required:

• AI and Automation: knowledge of AI and automation technologies, including machine learning, natural language processing, and robotic process automation
• Data Analysis: ability to collect, analyze, and interpret data to inform business decisions
• Business Intelligence: knowledge of business intelligence tools and technologies, including data visualization and reporting
• Automation: knowledge of automation technologies, including robotic process automation and workflow automation

Desirable:

• Machine Learning: knowledge of machine learning algorithms and techniques, including supervised and unsupervised learning
• Natural Language Processing: knowledge of NLP techniques and technologies, including text analysis and sentiment analysis
• Data Science: knowledge of data science concepts and techniques, including wrangling, visualization, and modeling

Abilities required:

• Practical knowledge of Business Analysis
• Standard methodologies and frameworks knowledge: COBIT, BABOK, etc.
• Very good communication skills
• Initiative, creativity (original thinking) and curiosity
• Open-minded personality
• Ability to work in a massively multi-cultural environment
• Knowledge of the law enforcement/police domain would be an advantage