Inside Sales Representative – B2B F/M/X

Socomec Sas; France; Hybrid; EUR 45,000 - 75,000; Full time

Job summary

Socomec Sas in Décines-Charpieu is seeking a sales professional to develop and renew the contract portfolio for our UPS maintenance business and to deliver responsive customer service across the Auvergne-Rhône-Alpes region.

Reporting to the Regional Sales Manager, you will respond to customer inquiries, prepare tailored proposals, manage renewals, enter orders, and contribute to growth by identifying new opportunities with existing customers and prospects.

Qualifications

• Two- or three-year higher education qualification in sales or business.
• At least three years’ experience in B2B service sales, ideally in a technical environment.
• Strong interpersonal and written and verbal communication skills.
• Proficiency in Microsoft Office and a CRM system, particularly Salesforce.

Responsibilities

• Respond to customer enquiries and provide responsive sales follow-up to ensure a high level of satisfaction.
• Analyse customer needs and prepare tailored commercial proposals for maintenance contracts, works and services.
• Manage the renewal of service contracts and grow the portfolio by prospecting for new opportunities within your area.
• Ensure sales follow-up on proposals for works and contribute to reliable sales forecasts in coordination with the field sales engineers.
• Provide sales back-office support, manage contract administration and enter orders in the relevant systems.
• Contribute to the growth of the services business by identifying sales opportunities among existing customers and prospects.

Skills

Interpersonal skills

Communication skills

Verbal and written communication

Microsoft Office

CRM system

Education

Two- or three-year higher education in sales or business

Tools

Salesforce

Job description

Within our Décines-Charpieu sales office, dedicated to our UPS maintenance business, and reporting to the Regional Sales Manager, you will develop and renew the contract portfolio while ensuring responsive, high-quality customer service.

You will represent the Group’s expertise and image across the Auvergne-Rhône-Alpes region.

Responsibilities

• Respond to customer enquiries and provide responsive sales follow-up to ensure a high level of satisfaction.
• Analyse customer needs and prepare tailored commercial proposals for maintenance contracts, works and services.
• Manage the renewal of service contracts and grow the portfolio by prospecting for new opportunities within your area.
• Ensure sales follow-up on proposals for works and contribute to reliable sales forecasts in coordination with the field sales engineers.
• Provide sales back-office support, manage contract administration and enter orders in the relevant systems.
• Contribute to the growth of the services business by identifying sales opportunities among existing customers and prospects.

Qualifications:

• Two- or three-year higher education qualification in sales or business.
• At least three years’ experience in B2B service sales, ideally gained in a technical environment.
• Strong interpersonal skills and good verbal and written communication skills.
• Proficiency in the Microsoft Office suite and a CRM system, particularly Salesforce.

The extras that could make you even more unique:

• Experience in maintenance, technical services or equipment rental.
• An interest in industrial environments.

Because there is more to your profile than professional skills:

• Team spirit, enabling you to collaborate effectively with the various stakeholders within the branch.
• Tenacity and a taste for challenges, enabling you to grow the business and seize new sales opportunities.
• Thoroughness and organisational skills, ensuring reliable follow-up of proposals, contracts and customer enquiries.

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