Inside Sales Representative – B2B F/M/X

Socomec; Décines-Charpieu; On-site; EUR 45,000 - 65,000; Full time

Job summary

Socomec in Décines-Charpieu, Auvergne-Rhône-Alpes, is seeking a proactive regional sales professional to develop and renew the contract portfolio for our UPS maintenance business, while delivering responsive, high-quality customer service.

You will represent the Group’s expertise and image across the Auvergne-Rhône-Alpes region, handling inquiries, preparing tailored proposals, managing renewals, and enabling growth with a strong back-office support.

Qualifications

• Two- or three-year higher education qualification in sales or business.
• At least three years’ experience in B2B service sales, ideally in a technical environment.
• Strong interpersonal skills and good verbal and written communication skills.
• Proficiency in the Microsoft Office suite and a CRM system, particularly Salesforce.

Responsibilities

• Respond to customer enquiries and provide responsive sales follow-up to ensure a high level of satisfaction.
• Analyse customer needs and prepare tailored commercial proposals for maintenance contracts, works and services.
• Manage the renewal of service contracts and grow the portfolio by prospecting for new opportunities within your area.
• Ensure sales follow-up on proposals for works and contribute to reliable sales forecasts in coordination with the field sales engineers.
• Provide sales back-office support, manage contract administration and enter orders in the relevant systems.
• Contribute to the growth of the services business by identifying sales opportunities among existing customers and prospects.

Skills

Communication skills

Verbal communication

Written communication

Education

Two- or three-year higher education in sales or business

Tools

Microsoft Office

Salesforce CRM

Job description

Within our Décines-Charpieu sales office, dedicated to our UPS maintenance business, and reporting to the Regional Sales Manager, you will develop and renew the contract portfolio while ensuring responsive, high-quality customer service.

You will represent the Group’s expertise and image across the Auvergne-Rhône-Alpes region.

Responsibilities

• Respond to customer enquiries and provide responsive sales follow-up to ensure a high level of satisfaction.

• Analyse customer needs and prepare tailored commercial proposals for maintenance contracts, works and services.

• Manage the renewal of service contracts and grow the portfolio by prospecting for new opportunities within your area.

• Ensure sales follow-up on proposals for works and contribute to reliable sales forecasts in coordination with the field sales engineers.

• Provide sales back-office support, manage contract administration and enter orders in the relevant systems.

• Contribute to the growth of the services business by identifying sales opportunities among existing customers and prospects.

Qualifications

• Two- or three-year higher education qualification in sales or business.

• At least three years’ experience in B2B service sales, ideally gained in a technical environment.

• Strong interpersonal skills and good verbal and written communication skills.

• Proficiency in the Microsoft Office suite and a CRM system, particularly Salesforce.

The extras that could make you even more unique

• Experience in maintenance, technical services or equipment rental.

• An interest in industrial environments.

Because there is more to your profile than professional skills

• Team spirit, enabling you to collaborate effectively with the various stakeholders within the branch.

• Tenacity and a taste for challenges, enabling you to grow the business and seize new sales opportunities.

• Thoroughness and organisational skills, ensuring reliable follow-up of proposals, contracts and customer enquiries.

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