Indirect E-commerce Coordinator - H/F

Isabel Marant; Paris; Sur place; EUR 42 000 - 65 000; Plein temps

Résumé du poste

Isabel Marant in Paris, part of the Global Omnichannel Team, seeks a skilled coordinator to drive the indirect e-commerce business across e-wholesale and e-concessions. You will own and coordinate commercial and marketing operations, track performance, and provide strategic recommendations to grow revenue.

In EMEA E-Wholesale Coordination you will manage relationships with e-wholesale accounts, coordinate showroom activities and analyze performance to identify opportunities.

Qualifications

• 2+ years of experience in Wholesale, Buying or E-commerce operations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational/project management skills.
• Fluent in English and French; international experience is a plus.
• Experience with e-commerce platforms and wholesale management systems (Orli, Joor, Storm) is a plus.

Responsabilités

• Assist in managing relationships with e-wholesale accounts including order management, communication and resolution of inquiries to foster strong partnerships and drive sales
• Assist in showroom activities planning, optimizing sales tools and presentation materials and providing support during buying appointments
• Conduct analysis of e-wholesale performance utilizing sales data, market trends and client feedback to identify opportunities for optimization and growth
• Oversee inventory levels, replenishment and allocation of stock to ensure optimal product availability
• Work collaboratively with commercial back-office and internal partners to optimize collections flows
• Coordinate shooting activities, including sample inventory tracking and allocation to support sales and marketing initiatives
• Manage the daily operations for e-concession channels, ensuring timely and accurate responses to e-concession partners inquiries and effective issue resolution
• Execute e-merchandising strategies, including product assortment planning, content creation, and pricing optimization aimed at maximizing brand visibility, driving sales, and increasing conversion rates
• Facilitate marketing activities for e-concession channels, including campaign planning support and content coordination to drive traffic and engagement and support sales objectives
• Lead samples management for e-concession channels, including allocation, tracking, and coordination of shipments, to support marketing and commercial activities
• Conduct in-depth analysis of e-concession performance, including weekly revenue, product performance, sell-thru and regional metrics, to identify actionable insights and opportunities for optimization in product assortment, pricing strategies, and promotional activities

Connaissances

Communication

Interpersonal skills

Organizational skills

Adaptability

Analytical skills

Excel skills

Languages: English & French

Outils

Orli

Joor

Storm

Excel

Office Suite

Description du poste

As part of the Global Omnichannel Team, your role involves facilitating the global indirect e-commerce business, including e-wholesale and e-concessions platforms, by owning and coordinating all related commercial and marketing operations. You will also play a crucial role in maintaining and enhancing the indirect e-commerce sales by tracking performance metrics and providing strategic recommendations to drive growth and increase revenue.

1) EMEA E-Wholesale Coordination

• Assist in managing relationships with e-wholesale accounts including order management, communication and resolution of inquiries to foster strong partnerships and drive sales
• Assist in the preparation and coordination of showroom activities, including planning, optimizing sales tools and presentation materials and providing support during buying appointments, to ensure a seamless client experience
• Conduct comprehensive analysis of e-wholesale performance utilizing sales data, market trends and clients feedback to identify opportunities for optimization and growth
• Oversee inventory levels, replenishment and allocation of stock to ensure optimal product availability
• Work collaboratively with commercial back-office and internal partners to optimize collections flows
• Coordinate shooting activities, including sample inventory, tracking and allocation to support sales and marketing initiatives

2) E-Concession Operations

• Manage the daily operations for e-concession channels, ensuring timely and accurate responses to e-concession partners inquiries and effective issue resolution
• Execute e-merchandising strategies, including product assortment planning, content creation, and pricing optimization aimed at maximizing brand visibility, driving sales, and increasing conversion rates
• Facilitate marketing activities for e-concession channels, including campaign planning support and content coordination to drive traffic and engagement and support sales objectives
• Lead samples management for e-concession channels, including allocation, tracking, and coordination of shipments, to support marketing and commercial activities
• Conduct in-depth analysis of e-concession performance, including weekly revenue, product performance, sell-thru and regional metrics, to identify actionable insights and opportunities for optimization in product assortment, pricing strategies, and promotional activities

Requirements :

• 2+ years of experience in Wholesale, Buying or E-commerce operations, preferably in the Fashion/Luxury Goods sector
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external partners
• Detail-oriented with strong organizational/project management skills, ability to work under deadlines
• Ability to thrive in a dynamic, fast-paced environment, with a proactive and problem-solving mindset
• Strong analytical skills & ability to interpret data and trends to drive business decisions
• Proficiency in Microsoft Office suite, including strong Excel skills and expertise in data analysis
• Proficiency in English and French, both written and verbal. International experience a plus.
• Experience working with e-commerce platforms and wholesale management systems a plus (Orli, Joor, Storm, ...)