Implementation Analyst

Clearwater Analytics; Paris; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Clearwater Analytics in Paris is seeking Implementation Analysts to support onboarding of new clients to our SaaS platform. You will collaborate with clients and Clearwater teams to assess requirements and tailor solutions for accounting, compliance monitoring, performance measurement, risk analysis, and reporting needs.

The role emphasizes strong communication, stakeholder management, and hands-on training to ensure successful implementation and client satisfaction.

Qualifications

• Bachelor's degree in a related field is required.
• Proficiency with Excel and SQL is preferred.
• Strong accounting knowledge and understanding of basic accounting rules.
• Knowledge of securities or financial markets (derivatives, fixed income, etc.) is advantageous.
• Excellent MS Office skills and attention to detail are essential.

Responsabilités

• Manages relationships with clients and internal stakeholders throughout the implementation process.
• Facilitates onboarding of clients onto Clearwater's platform.
• Conducts training sessions to educate clients on how to use the Clearwater platform.
• Effectively communicates project status, issues, and risks to all relevant parties.
• Troubleshoots and resolves customer issues during the implementation phase.
• Provides consultancy services to ensure alignment with project plans.
• Identifies and escalates risks and issues to the Project Manager.
• Demonstrates ability to self-learn and seek assistance as needed.

Connaissances

Excel basics

SQL basics

Accounting knowledge

Finance/markets knowledge

Microsoft Office proficiency

Attention to detail

Documentation skills

Verbal and written communication

Organizational and interpersonal

Problem solving

Analytical math skills

Formation

Bachelor's degree in related field

Outils

Excel

SQL

Description du poste

Job Summary

Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.

Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater teams to assess requirements and customize solutions. These solutions are tailored to fulfill the client's accounting, compliance monitoring, performance measurement, risk analysis, and reporting necessities.

Responsibilities

• Manages relationships with clients and internal stakeholders throughout the implementation process.
• Facilitates the onboarding of clients onto Clearwater's platform.
• Conducts training sessions to educate Clearwater's clients on how to effectively use the Clearwater platform.
• Effectively communicates project status, issues, and risks to all relevant parties.
• Proactively troubleshoots and resolves customer issues that may arise during the implementation phase.
• Provides valuable consultancy services to clients, ensuring that project objectives align with the established project plans.
• Identifies and promptly escalates any identified risks and issues to the Project Manager for appropriate action.
• Demonstrates the ability to self-learn and reaches out to designated resources when assistance or support is needed.

Required Skills

• Beginner Technical Skills in Excel (basic formulas and formatting).
• Beginner Technical Skills and understanding of SQL and relational database concepts – is preferred (math and logic).
• Strong knowledge of accounting and understand/applies basic rules of accounting.
• Securities or financial markets knowledge - derivatives, alternatives, structured products, and/or fixed income preferred.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.
• Strong Analytical skills, being able to solve complex math problems.

Education And Experience

• Bachelor's degree in related field.