Human Resources Specialist

Cainiao Group; Paris; On-site; EUR 35,000 - 52,000; Full time

Job summary

Cainiao Group in Paris, France, seeks an HR Operations Specialist to manage France SSC tasks including onboarding, offboarding, contracts, attendance, benefits, and expenses.

You will lead monthly payroll for French employees, ensure DSN declarations and compliance with labor law and conventions, and coordinate with vendors and authorities for accurate payroll delivery.

Qualifications

• Bachelor's degree or above with 1-3 years in HR operations or payroll; SSC experience preferred.
• Proficient in French as working language; able to handle DSN declarations, contracts, social security/tax docs in French; basic English.
• Presentable with strong interpersonal skills; patient, service-oriented, and a good team player.
• Strong coordination and communication; able to identify additional business scenarios and collaborate across functions.
• Proficient in Word, Excel, and PowerPoint; familiar with SOPs, standardization, output.
• Detail-oriented with strong numerical sensitivity; comfortable with payroll calculations, deadlines, and multi-party coordination.
• Able to embrace change with a positive attitude in fast-paced internet platform businesses.

Responsibilities

• Responsible for basic HR operations and query handling for the SSC in France, including onboarding, offboarding, transfer, contracts, attendance, benefit management and expense settlement.
• In charge of monthly payroll processing for French employees, including salary calculation, DSN declarations, and payroll reporting; ensure compliance with labor law and collective agreements.
• Coordinate with external payroll vendors, accounting teams, and French social security/tax authorities for accurate payroll delivery; handle inquiries and resolve discrepancies.
• Manage French statutory attendance and leaves (congés payés, RTT, maladie, maternité/paternité) and ensure regulatory alignment.
• Understand service scope, analyze client issues, identify needs, propose improvements, drive implementation, and enable regional HRGs and business teams.
• Participate in regional projects with IT, admin, procurement, and other departments; support HR process standardisation and SOP development for France.

Skills

French proficiency

Interpersonal skills

Coordination & communication

MS Office (Word/Excel/PowerPoint)

Numerical accuracy

Adaptability

English knowledge (basic)

Education

Bachelor's degree or above

Job description

• 1. Responsible for basic HR operations and query handling for the SSC (Shared Service Center) in France, including onboarding, offboarding, transfer, contracts, attendance, benefit management and expense settlement.


• 2. In charge of monthly payroll processing for French employees, including salary calculation, social security declarations (DSN), and payroll-related reporting. Ensure compliance with French labor law and collective agreements (Convention Collective).


• 3. Coordinate with external payroll vendors, accounting teams, and French social security/tax authorities to ensure accurate and timely payroll delivery. Handle payroll-related employee inquiries and resolve discrepancies.


• 4. Manage French statutory attendance and leave tracking, including congés payés, RTT, maladie, maternité/paternité, and other statutory leaves. Ensure alignment with French labor regulations and company policies.


• 5. Understand the service scope and responsible business modules; skilled at analyzing client issues and pain points, identifying needs, proposing improvement suggestions, driving implementation, and enabling regional HRGs and business teams.


• 6. Participate in regional project-based work, including cross-functional collaboration with IT, administration, procurement, and other departments. Support HR process standardisation and SOP development for the France entity.

Requirements:

• 1. Bachelor's degree or above, with 1-3 years of experience in HR operations or payroll roles; experience in an HR Shared Service Center or French payroll processing is strongly preferred.


• 2. Proficient in French as a working language (both written and spoken), with the ability to handle payroll documents, employment contracts, DSN declarations, and social security/tax correspondence in French. Able to communicate effectively in basic English.


• 3. Presentable with strong interpersonal skills; patient, service-oriented, and a good team player.


• 4. Strong coordination and communication skills; capable of identifying additional business scenarios and collaborating across functions to solve problems.


• 5. Proficient in Word, Excel, and PowerPoint; well-versed in basic business skills, techniques, and processes; has a sense of standardization and is familiar with SOPs, including the ability to output.


• 6. Detail-oriented with strong numerical sensitivity; comfortable working with payroll calculations, statutory compliance deadlines, and multi-party coordination.


• 7. Able to embrace change with a positive attitude, work well under pressure, and adapt to the fast-paced demands of internet platform businesses.