Human Resource Lead - Full Time

belk; Paris; Sur place; EUR 30 000 - 44 000; Plein temps

Résumé du poste

belk is seeking a Human Resources Lead for its store team. The role drives sales and delivers a positive customer experience by providing a best-in-class associate experience. You will lead hiring, training, and retention activities, while building effective weekly schedules.

This hourly position includes monthly bonus eligibility and requires collaborating with store leaders to ensure associate success and achievement of store objectives. A strong People-centric approach is essential.

Qualifications

• 1+ years of Retail Leadership/HR Management experience.
• Strong customer service orientation.
• Ability to take ownership and drive store success.

Responsabilités

• Demonstrate ownership and accountability in achieving store objectives and key metrics.
• Fill open positions by recruiting, reviewing applications, interviewing, background checks, and hiring.
• Conduct engaging onboarding to prepare new hires for service, selling, and operations.
• Lead retention and engagement activities; foster a positive store culture.
• Maintain associate data integrity across systems and files for compliance and payroll.
• Create effective schedules aligning with talent, traffic, and business needs; approve timecards and monitor attendance.
• Participate in weekly leadership planning; use talent data to highlight successes and opportunities.
• Provide guidance and support to store team and resolve associate concerns with confidentiality.
• Handle daily cash office functions, deposits, change orders, and audits.
• Lead shortage control and ensure asset protection and safety compliance.

Description du poste

The Human Resources Lead drives sales and delivers a positive customer experience by providing a best-in-class associate experience for all store associates. This role leads hiring, training, and retention activities, while building effective weekly schedules. The Human Resources Lead has a passion for people and works collaboratively with store leaders to ensure associate success and achieve store objectives. This is an hourly position, with monthly bonus eligibility.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate experience by providing frequent communication and support throughout each stage.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
• Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily.
• Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled. Utilize talent reporting and data to highlight successes and identify opportunities, enabling leaders to take informed action.
• Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
• Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
• Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.