Head of Solutions Engineering

GALILEO RH; Paris; On-site; EUR 80,000 - 110,000; Full time

Job summary

GALILEO RH is seeking a Head of Solutions Engineering in Paris. This role involves leading pre-sales discussions with technical teams and adapting secure architectures in sensitive sectors. The ideal candidate has 7 to 15+ years of experience, expert knowledge in Unified Communications, and is comfortable engaging with CISOs on cybersecurity topics.

Candidates should demonstrate leadership in high-pressure environments, possess strong networking skills and be adept at building a Solutions Engineering function while managing customer relationships.

Qualifications

• 7 to 15+ years of experience in a relevant field.
• Deep knowledge of UC&C security and architectures.
• Experience in leading technical discussions with CISO.

Responsibilities

• Lead technical discussions with senior stakeholders.
• Adapt and benchmark architectures for UC&C.
• Manage cybersecurity requirements and audits.

Skills

Technical discussions with CIOs and CISOs

Architecture expertise in UC&C

Cybersecurity knowledge

Networking (UDP, NAT, firewall)

Soft skills

Tools

Cisco Webex

Microsoft Teams

Zoom

Job description

My client, a French scale-up and leader in secure communications and sovereign cybersecurity (video conferencing + messaging + webinars + document sharing with end-to-end encryption — deployed at major customers in sensitive sectors: energy, defence, public sector, banking, healthcare, space), is recruiting its Head of Solutions Engineering.

Your missions

• Pre-sales & customer relationship: lead technical discussions with CIOs, CISOs and infrastructure teams; tackle complex topics (UC&C architecture, security, performance); participate in defence pitches and RFPs (defence, public sector, sensitive industries)
• Architecture & UC&C expertise: explain and adapt architectures (on-premise, airgap, private cloud, hybrid); challenge customer technical choices; benchmark in depth against Webex / Teams / Zoom stacks; propose robust, secure and scalable architectures
• Cybersecurity: defend E2EE design choices (Curve25519, AES-256, HMAC-SHA-256), key management and sovereignty; respond to security requirements (audits, compliance, CISO scrutiny); credible in sensitive environments
• Delivery & customer enablement: secure strategic deployments; ensure customer technical understanding; anticipate and defuse technical risks
• Structuring the function: formalise architectures and technical narratives; standardise responses and best practices; build a Solutions Engineering team over time
• UC&C — essential expertise: Cisco Webex (Call Manager, CUBE, Expressway), Microsoft Teams (Teams Phone, Direct Routing, SBC, M365 architecture), Zoom (Zoom Phone, Zoom Rooms, Workspaces). Ability to deeply compare the three and position a sovereign alternative.
• Networking: UDP, NAT, firewall, QoS, MPLS, SD-WAN

The profile

• 7 to 15+ years of experience — Solutions Architect, Senior Pre-sales, Infrastructure Architect or DevOps Lead with client-facing exposure
• Recognised Unified Communications expert: you have already architected, deployed or pre-sold Cisco Webex / Microsoft Teams / Zoom at enterprise scale
• CISO credibility: able to hold a technical conversation with a CISO on E2EE, PKI, IAM, key management and threat models
• Soft skills: ability to simplify complex topics, clarity and impact, natural leadership in meetings, composure under high-pressure environments
• Senior, hands-on, builder posture — you build the Solutions Engineering function alongside running pre-sales