Head of People Operations

DiliTrust; Paris; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Telework charter

Meal vouchers

Profit-sharing

CSE

Job summary

DiliTrust seeks a seasoned Head of People Excellence to join our Global HR Team. As a strategic partner to the Chief People Officer, you will shape and execute the People strategy across our international organisation, lead a team of three and own the transformation roadmap, operational excellence agenda, and the development of AI, data and digital capabilities.

This hands-on role requires consulting experience, exceptional analytical rigour and the ability to translate multi-country priorities

Qualifications

• 10+ years of experience in Consulting, HR transformation, People Operations, Operational excellence or related field.
• Significant consulting or advisory experience, with ability to structure complex problems and lead implementation.
• Proven experience leading complex, multi-country projects, including global process design and roll-out.
• Exceptional analytical and problem-solving skills with ability to turn insights into priorities.

Responsibilities

• Design and lead scalable global HR processes, policies and operating standards across multi-country organization.
• Structure and deploy key employee lifecycle processes including onboarding, offboarding, mobility, contracts and amendments.
• Lead cross-country implementation and continuous improvement, harmonizing practices while respecting local requirements.
• Drive HR compliance and legal operations with internal and external experts.
• Lead strategic HR projects (AI, HRIS, M&A, Compensation & Benefits) and improvements.
• Translate priorities into clear plans, mobilize stakeholders and remove roadblocks.

Skills

Consulting experience

HR transformation

People Operations

Operational excellence

Multi-country projects

Stakeholder management

English fluent

Tools

HRIS

HR data

KPIs

AI

Job description

Are you ready to be part of the Legal Tech revolution?

A leading SaaS provider in Europe,DiliTrustis transforming legal departments worldwide throughcutting-edgetechnology.

Our impact: From board meeting reports to AI-powered contract lifecycle management, our teams across France, Spain, Italy, Canada,US,Germanyand the MEA region are the driving force behind our global success. We are proud to support 2,400 clients in 64 countrieson a daily basis, including 80% of large publicly listed companies across major markets such as Europe, North America, and the Middle East.

Our ambition: To become the first French Legal Tech unicorn, reaching a valuation of over €1 billion.

Our commitment: DiliTrustis recognized for providing a positive and stimulating work environment. We are proud to have been awarded the “Happy at Work” and “Tech at Work” labels since 2019.

What will your role be at DiliTrust?

Position Overview

We are looking for an experienced and driven Head of People Excellence to join our Global HR Team.

As a strategic partner to the Chief People Officer, you will help shape and execute DiliTrust’s People strategy across its international organisation. You will lead a team of three and own the People transformation roadmap, operational excellence agenda, and the development of AI, data and digital capabilities.

This is a high-impact role for a hands-on builder with strong consulting experience, exceptional analytical rigour and the drive to turn complex, multi-country priorities into scalable processes, measurable outcomes and lasting change.

What You’ll do

Process & Policy Design

• Design, formalize and lead the end-to-end roll-out of scalable global HR processes,policiesand operating standards acrossDiliTrust’smulti-country organization.

• Structure and deploy key employee lifecycle processes, including onboarding, offboarding, mobility,contractsand amendments.

• Lead cross-country implementation,and continuous improvement,harmonizing practices while adapting processes to local requirements and ensuring legal compliance.

• Drive HR compliance and legal operations in partnership with internal and external legal experts, localstakeholdersand providers.

HR Project Management

• Lead strategic HR projects from definition to delivery, including AI, HRIS, M&A, Compensation & Benefits, Learning &Developmentand continuous improvement initiatives.

• Drive complex, multi-country and multi-stream projects with a strong focus on pace, quality, stakeholderalignmentand measurable outcomes.

• Translate strategic priorities into clear plans, mobilizestakeholdersand remove roadblocks to ensure delivery.

HR Operational Excellence & Employee Experience

• Set and drive a culture of operational excellence within the People Excellence team, combininghigh standards, precision,proactivityand responsiveness to deliver consistently high-quality People Operations services.

• Measure, analyze and continuously improve the employee and manager experience byidentifyingpain pointsand needs, strengtheningcommunicationand simplifying HR processes and interactions.

• Continuouslyoptimizeand streamline People processes through automation and continuous improvement, while building andmaintainingclear process documentation,playbooksand knowledge bases.

AI, Data & HRIS

• Act as the People team’s AI builder and transformation lead, owning the People AI, Data and HRIS roadmap from use-case prioritisation to delivery,adoptionand measurable impact.

• Own the Group-wide AI deployment plan for People, including stakeholder engagement, change management and the AI skills development roadmap, and drive execution across countries.

• Build the People data and KPI framework, turning reliable HR data and AI into actionable business insights.

• Maintain an active watch on AI and HR technology developments toidentifyrelevant opportunities, use cases and risks.

Profile Required

• 10+ years of experience inConsulting, HR transformation, People Operations,Operationalexcellenceor a related field.

• Significant consulting or advisory experience, with a proven ability to structure complex problems, design operatingmodelsand lead implementation.

• Proven experience leading complex, multi-countryand multi-stream projects, including global process design and roll-out.

• Exceptional analytical and problem-solving skills, with the ability to turn insights into clear priorities,decisionsand action.

• A genuine passion for operational excellence, innovation and continuously improving the employee and manager experience.

• Hands-on experience with HRIS, HR data, KPIs, AI and digital transformationinitiatives.

• Strong knowledge of employment law and HR compliance, particularly in France and ideally across several internationaljurisdictions.

• High levelof drive,ownershipand proactivity, with a strong results orientation and the ability to move complex topics forward in a fast-paced environment.

• Proven people-management and stakeholder-management skills.

• Fluent in English.

Hiring Process

• An HR interview

• An interview with Céline, Chief People Officer

• An interview with our Head of Talent Acquisition and a People Business Partner

• A practical use case with Céline

• A final interview with anotherExecutive Committee member

What we offer

• Join a fast-growing company in a friendly, international environment (offices in France, Spain ,Germany, Italy, Canada, US, Mexico and UAE)

• Our Telework Charter ensures the right balance between onsite and remote work

• Additionalbenefits: CSE, meal vouchers, profit-sharing bonus, and more...

DiliTrustis a socially responsible company, committed to the diversity of its teams and to promoting professional equality at all levels.