Head of Master 1 Programme Office F/H

ESCP Business School; Paris; On-site; EUR 52,000 - 76,000; Full time

Job summary

ESCP Business School in Paris seeks a Master 1 Academic Administration Manager to oversee coordination and quality of the Master 1 academic and administrative operations across campuses. You will ensure timely course and examination scheduling and liaise with multiple departments to maintain consistent practices.

You will collaborate with the Scientific Director on the 24-month Apprenticeship Programme, manage compliance with QUALIOPI, and support key academic events and student-oriented

Qualifications

• Compliance with academic regulations and school policies.
• Identify and implement harmonised and efficient processes across departments and campuses.
• Support apprenticeship requirements and QUALIOPI certification compliance.

Responsibilities

• Oversee and organise all activities related to Master 1 academic administration.
• Coordinate course and examination scheduling.
• Maintain cross-campus communications on academic administration activities.
• Participate in end-of-year examination boards, academic committees, campus transfer committees and student representative meetings.
• Contribute to the organisation of key academic events (orientation sessions, seminars, graduation ceremonies, SMAQ).
• Collaborate with the Scientific Director on academic pathways, including the 24-month Apprenticeship Programme and Business Track.

Job description

The Master 1 Academic Administration Manager oversees the coordination and quality of academic and administrative operations within the Master 1 programme at ESCP Business School.

Academic administration and coordination

• Oversee and organise all activities related to Master 1 academic administration.


• Coordinate and manage course and examination scheduling.


• Keep ESCP campuses informed of relevant academic administration activities and ensure effective coordination across locations.


• Participate in end-of-year examination boards, academic committees, campus transfer committees and student representative meetings.


• Contribute to the organisation and successful delivery of key academic events, including orientation sessions, seminars, graduation ceremonies and SMAQ.


• Work closely with the Scientific Director on specific academic pathways, including the 24-month Apprenticeship Programme and the Business Track.

Academic processes

• Ensure compliance with academic regulations and School policies.


• Identify, propose and implement harmonised and efficient processes in close collaboration with other departments, campuses and support services, ensuring consistency in academic practices and optimised management of local and school-wide academic operations.


• Participate in course and pathway selection sessions in collaboration with the Digital Operations department.


• Maintain a thorough understanding of apprenticeship requirements to support the team in managing the administrative and academic specificities of the 24-month Apprenticeship Programme, ensuring the quality of related educational processes and continued compliance with QUALIOPI certification requirements.

Student journey and support

• Collaborate with various School departments, including Admissions, Academic Departments, Tuition Fees Administration, Student Affairs, the Health and Wellbeing team, and the Career Center, to provide comprehensive and coordinated support tailored to students' needs.


• Act as an additional point of contact for students when required, while the Master 1 Academic Administration team remains the primary point of contact.


• Monitor and manage individual cases involving students experiencing difficulties during their studies.


• Provide administrative approval for academic accommodations for students with disabilities.

Team management and development

• Support, engage and train team members by allocating responsibilities and ensuring the effective delivery of their duties.


• Foster team development by implementing appropriate tools and working methods.


• Ensure that established processes are clearly understood, consistently applied and effectively maintained.