Guest Experience & Store Operations Associate

the LEGO Group; Lille; On-site; Confidentiel; Full time

Benefits offered by this job

Family Care Leave

Life & disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group is seeking team members for its Lille stores to ensure a signature guest experience. You will greet guests, handle cash operations, and maintain a visually engaging store environment in line with LEGO Brand Retail standards.

You will also assist in stockroom duties, support receiving merchandise, and engage customers with promotions and loyalty programs while prioritizing safety and exceptional service.

Qualifications

• Greet guests and perform all cash register functions with a professional, friendly manner.
• Maintain a clean, safe store environment and implement LEGO Brand Retail visual standards.
• Assist in receiving merchandise and maintain stockroom safety and organization.
• Resolve customer issues and contribute to a positive guest experience.

Responsibilities

• Greet guests and perform all cash register functions in-store.
• Maintain clean, safe, and visually appealing displays.
• Operate the stockroom, assist with receiving and inventory control.
• Resolve customer issues and escalate to management when needed.
• Engage customers with promotions and loyalty programs.

Job description

The LEGO Group is seeking team members for its Lille stores to ensure a signature guest experience. You will greet guests, handle cash operations, and maintain a visually engaging store environment in line with LEGO Brand Retail standards.

You will also assist in stockroom duties, support receiving merchandise, and engage customers with promotions and loyalty programs while prioritizing safety and exceptional service.