Growth Account Manager, Fintech (EMEA)

Airwallex

Paris

Sur place

EUR 54 000 - 75 000

Plein temps

14 jours+

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Résumé du poste

Airwallex is seeking a Growth Account Manager for the EMEA region. You will identify opportunities for product utilization, manage day-to-day support, and drive upsell and cross-sell with key stakeholders across sales, product, and marketing.

You will engage cross-functionally with teams including sales, product, engineering, marketing, finance, and strategy to deliver sustained growth for our SME customers. The role emphasizes customer advocacy and data-driven decisions.

Qualifications

3+ years in account management, AE or CSM role in tech or fintech.
Fluent in French and English, with strong communication skills.
Proven ability to drive customer loyalty and product adoption with KPI targets.
Able to thrive in a fast-growing, distributed startup environment.
Bachelor’s degree or equivalent.
Proactive, self-starter with ability to manage a book of business.

Responsabilités

Manage and grow existing customer relationships to increase product adoption and revenue.
Collaborate with sales, product, engineering, marketing, finance and strategy teams.
Lead upsell, cross-sell, and multi-stakeholder account growth initiatives.
Act as the customer advocate and represent their voice within Airwallex.
Leverage customer data and support interactions to identify new opportunities for Airwallex products.