Ground Station Site Engineer (F/M)

ESSP SAS; Toulouse; On-site; EUR 52,000 - 66,000; Full time

Benefits offered by this job

Variable bonuses based on objectives

Profit-sharing

Teleworking up to 2 days/week

Tickets Restaurant (card)

Family Health insurance

Sustainable Mobility Package

Public transport reimbursement 75%

Job summary

ESSP, a pan European CNS service provider, is seeking a Ground Station Site Engineer to monitor hosting, maintenance and operations of EGNOS remote sites across Europe. The role includes KPI tracking, contract oversight, and documenting site activities.

The candidate should have at least 3 years’ experience in space or aeronautical domains and a very good level of English (B2). Regular travel within Europe is expected.

Qualifications

• 3+ years’ experience in space or aeronautical domains

Responsibilities

• Monitor hosting, maintenance and operations services of EGNOS remote sites
• Manage contracts supervision and documentation
• Oversee site visits and site creation/modification projects
• Analyse KPI data and prepare monthly performance reviews
• Lead site management actions and project-specific tasks
• Maintain and improve tools used by Site Management (Excel-based)
• Support ESSP activities and customer communications

Skills

Communication

Multicultural communication

English proficiency

Rigour

Autonomy

Initiative

Team player

Customer service

MS Office

MS Project

Space/aeronautical domain knowledge

Tools

MSOffice

MSProject

Job description

Created in 2009, ESSP is a young and dynamic company, a pan European service provider, certified by EASA (the European Union Aviation Safety Agency) to deliver safety-critical services. Our mission is to operate and provide Communication, Navigation and Surveillance (CNS) services, among which, the main one is, the EGNOS service (the European Geostationary Navigation Overlay Service), on behalf of the EUSPA (the European Agency for Space).

ESSP Corporate Video: https://www.youtube.com/watch?v=u_FKtcaN8YE

ESSP Website career: https://www.essp-sas.eu/human-resources/careers/

In ESSP we are looking for a:

Ground Station Site Engineer - (F/M)

We are looking for a Ground Station Site Engineer who will be in charge of the monitoring of hosting, maintenance and operations services of the EGNOS remote sites. This position includes the monitoring of Service Contracts, the management of technical documentation, oversight site visits, as well as the management of sites creation and modification projects. For these activities, we are looking for someone with at least 3 years’ experience in space or aeronautical domains, with a very good level of English (minimum B2).

Your main responsibilities/activities will be:

Monitoring the EGNOS operational sites services:

• Gathering on a monthly basis the Key Performance Indicators (KPI) values defined in the Service Level Agreement;
• KPIs values consolidation and correlation with the operational concerned site performance as observed through ESSP tools (TOM, Serenad, etc.);
• Calculation of potential penalty coming from the monthly KPI’s values determined;
• Preparing and performing monthly reviews of the Service Level Agreement execution;
• Delivering a monthly report to the Site Manager summarizing the performance of the Service Level Agreement of the EGNOS sites;
• Gathering and analysing environmental data (Local Environment Report) coming from the different sites as well as production and analysis of the consolidated LER report on a quarterly basis;
• Gathering and analysing security data coming from the different entities.

Leading contracts supervision:

• Supervising the services commitments of the entities performing the hosting, maintenance and operations;
• Regular meeting with the hosting entities with the aim of doing a lesson learnt of the past period, doing a actions status and the review of the applicable documentation;
• Performing some regular site visits defined by the Site Manager ; the visits purpose is to check that the Service Level Agreement is correclty executed and particularly the local security and maintenance procedures used for the EGNOS systems.

Monitoring evolutions linked to EGNOS sites:

• Managing or contributing to the treatment of the Site Management team’s actions;
• Managing or contributing to specific projects, defined by the Site Team Manager, related to creation of new sites and existing site modifications;
• Keeping updated the Hosting Entity applicable documentation (administrative and technical dossiers).
• Maintaining and improving software tools used by the Site Management team (based mainly on Excel);

Contributing to the development of ESSP activites:

• Contributing to projects and ESSP activities development (linked to, or outside EGNOS operations, for example SBAS export projects); direct involvment or support to the Site Manager on topics necessitating a site expertise may be asked.
• In the frame of some projects, a direct relationship with the Customer is necessary. This implies some additionnal activities such as : negotiations with the Customer, creation/delivery of documentation, organisation/attendance to contractual milestones, progress meetings.

PROFILE:

• Communication skills in multicultural environment
• Very good level of English (B1-B2) – CEFR
• Rigour
• Strong autonomy
• Initiative and synthesis spirit
• Capability to assume responsibilities
• Team player spirit
• Customer service’s sense
• Skills in Microsoft software suites (MSOffice, MSProject, etc.)
• Knowledge of Service Level Agreement management (e.g. telecom operators type)
• Technical skills on ground stations hosting means (notions on electricity, network and RF antenna cabling, associated civil works)
• Basic knowledge in programming on Excel would be appreciated
• Training on internal auditor methodology would be a plus
• Knowledge of space (SBAS if possible) or aeronautical systems’ operations would be a plus
• Experience in project management would be a plus
• Experience in international context projects (European) would be a plus

JOB REQUIREMENTS :

Available for regular travels mainly in Europe (a maximum of 1 on-site mission per month).

Human Resources information:

• 1st interview is held by the direct manager of the position you applied for (technical interview)
• 2nd interview is held by HR department

Element of package of remuneration:

• Variable: bonuses based on objectives
• Profit-sharing
• Teleworking: up to 2 days/week
• Tickets Restaurant (card) & Family Health insurance
• Sustainable Mobility Package: Home/Office travels reimbursement if car sharing or bicycling
• Reimbursement of 75% of public transport

ESSP is committed to cultural diversity, gender equality and the employment of disabled workers.