Global TMO Lead: Luxury Retail POS Transformation

Infosys Consulting; Paris; On-site; EUR 120,000 - 160,000; Full time

Job summary

Infosys Consulting in Paris is seeking a TMO Lead for a global luxury retail POS transformation spanning 36 countries from 2027 to 2030. You will head the Transformation Management Office, align governance across Design, Build, Rollout, Run and Transition, and drive market onboarding and readiness.

You will lead change management with senior stakeholders, track realized benefits, and manage weekly scorecards with IT and vendor partners. Regular travel to boutiques is expected.

Qualifications

• Broad stakeholder management with senior business and IT leaders.
• Strong problem-solving and resilience in challenging environments.
• Ability to lead multi-vendor transformations and large teams.

Responsibilities

• Lead Transformation Management Office for global POS rollout.
• Define program operating model, governance, and ownership across Design, Build, Rollout, Run and Transition.
• Oversee change management, onboarding, training, and go-live support across waves.
• Track benefits, productivity, and AI-enabled delivery impact.
• Coordinate stakeholder engagement across business, IT, and vendors.

Skills

Stakeholder management

Problem-solving

Resilience

English proficiency (C2)

Education

PMP

PRINCE2

SAFe

Tools

ServiceNow

ITIL

Job description

Infosys Consulting in Paris is seeking a TMO Lead for a global luxury retail POS transformation spanning 36 countries from 2027 to 2030. You will head the Transformation Management Office, align governance across Design, Build, Rollout, Run and Transition, and drive market onboarding and readiness.

You will lead change management with senior stakeholders, track realized benefits, and manage weekly scorecards with IT and vendor partners. Regular travel to boutiques is expected.