Global Strategic Account Manager (all genders)

Merck Life Science; Guyancourt; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Merck Life Science seeks a Senior Global Key Account Leader to shape strategies for major Life Science, Drug Discovery and R&D accounts. You will collaborate with Global Strategic Account Directors and regional teams to drive growth and long-term partnerships.

You will understand customer pipelines, align portfolio resources, and lead complex negotiations to deliver customer-centered solutions while improving forecast visibility and margins.

Qualifications

• Bachelor's degree required with 10+ years in Life Science or related field.
• Experience with large global customers in Life Science, Pharma or Chemical industries.
• Proven track record in business development and account planning.

Responsibilities

• Shape the global strategy for a cluster of major accounts in Life Science, Drug Discovery and R&D.
• Build and deliver multi-year account plans with regional teams and partners.
• Drive adoption of Discovery and Advanced Solutions and grow share of wallet.
• Lead forecasting, portfolio performance, and margin analysis; support global agreements.

Skills

Strategic account management

Stakeholder alignment

Negotiation

Cross-functional leadership

Education

Bachelor's degree

Job description

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role can be based at any of our locations across the EMEA region.

Your role

You will shape the global strategy for a cluster of major accounts in the Life Science, Drug Discovery and R&D space, turning customer priorities into sustainable growth. In close partnership with the Global Strategic Account Director, you will build and deliver multi-year account plans with regional commercial teams and business partners. You will understand each customer’s pipeline and strategic goals, then focus the right portfolio expertise and resources on the opportunities that matter most. As a trusted customer advocate, you will solve complex challenges and bring internal teams together to deliver responsive, customer-centred solutions. You will drive adoption of Discovery and Advanced Solutions, grow share of wallet and strengthen long-term strategic partnerships. You will take responsibility for global portfolio performance, revenue and sales forecasts, while contributing to long-range planning and margin analysis. You will support global commercial agreements, including master service agreements and pricing negotiations, in collaboration with the account director. Working across regions and functions, you will lead complex initiatives and keep stakeholders aligned on account strategy, developments and performance. You will also partner with Supply Chain teams and customers to improve forecast visibility and help business partners make informed decisions.

Who You Are

• You have a bachelor’s degree and at least 10 years of experience in Life Science or a related industry.
• You bring strategic or key account management experience, including work with large global customers in Life Science, Pharma or the Chemical industry.
• You have a strong Life Science product portfolio background, ideally with experience in Drug Discovery or R&D.
• You demonstrate a track record in business development, complex negotiations and delivering actionable account plans.
• You are a strategic, creative thinker with the independence and perseverance to turn long-term plans into results.
• You build trusted customer and stakeholder relationships, and can align cross-functional teams in a matrix environment.
• You have financial acumen and confidence presenting to senior leaders and securing their support.
• You bring a global network and are willing to travel up to 30% of the time.

What we offer

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!