Global Recruitment Ops specialist

backmarket; Paris; Sur place; EUR 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Hybrid work environment

Career development programs

Employee Resource Groups

Flexible work days

Résumé du poste

Backmarket in Paris seeks an experienced Talent Acquisition professional to enhance their processes and reporting. Responsibilities include designing and deploying unified intake processes and building dashboards for tracking metrics.

Candidates should have over 5 years of experience in Talent Acquisition, especially in ATS deployment. They should be data-driven and interested in AI applications in HR.

The role offers a hybrid work environment with significant career development opportunities and reasonable accommodations available.

Qualifications

• 5+ years in Talent Acquisition, with RecOps experience.
• Strong data analysis skills for TA metrics.
• Experience in ATS deployment and optimization.

Responsabilités

• Design and deploy an intake process across verticals.
• Build and maintain the monthly TA dashboard.
• Lead ATS and CRM deployment across all verticals.
• Set up alerts on key metrics and monitor consistency.
• Coordinate with RPO partners on SLA compliance.

Connaissances

Talent Acquisition

ATS deployment

Data analysis

AI applications in HR

Process design

English fluency

French language knowledge

Outils

Lever

Greenhouse

Ashby

Description du poste

Your mission

Make the TA organization measurable, governable, and efficient.

1. Process Design & Standardisation

• Design and deploy a unified intake process across all verticals: consistent, adopted, and auditable

• Build scorecards by job family in partnership with each TA

• Define and publish SLAs by vertical

• Create and maintain the TA wiki: the single source of truth for all processes, templates, and standards

• Build structured onboarding programmes for new ICs and incoming RPO partners

• Conduct quarterly process audits: identify drift, degradation, and non‑compliance and act on it

2. Data, Reporting & Dashboard

• Build and maintain the monthly ExCo TA dashboard

• Produce hiring manager dashboards by vertical

• Run quarterly NPS analysis: candidate NPS by vertical, trend tracking, corrective alerts

• Measure and report on transformation impact: before/after on every major project

• Partner with the Head of TA to create the conditions for reliable, actionable reporting

3. ATS Management & Automation

• Lead full ATS & CRM deployment and configuration across all verticals

• Identify and eliminate low‑value manual tasks through workflow automation

• Build and maintain ATS/HRIS integrations for seamless data flow

• Develop the 12‑month AI roadmap in partnership with the Head of TA

  • Identify use cases: job description generation, CV screening support, candidate communication automation

  • Pilot and evaluate tools (Dust and equivalents), track adoption and efficiency gains

  • Train the team on AI tools and embed them into existing workflows

4. Quality Assurance & Continuous Improvement

• Set up degradation alerts on key metrics: NPS, TTH, ITW/hire ratios

• Build and monitor cross‑vertical consistency on process, evaluation criteria, and candidate experience

• Produce corrective action plans when SLAs are missed or KPIs degrade

• Report quarterly to the Head of TA on operational health across all verticals

5. Cross‑functional Interfaces

• Primary operational interface with HRIS on data flows and system integrations

• Interface with C&B on compensation benchmark data embedded in TA reporting

• Support People Partners on the design of the internal mobility tracking process

• Coordinate with RPO partners on SLA compliance and performance reporting

You are in the right place if

• 5+ years in Talent Acquisition, with meaningful RecOps experience

• ATS deployment and optimisation (Lever, Greenhouse, Ashby, or equivalent & CRM)

• TA dashboard construction and C‑level reporting

• Process design in a scale‑up or high‑growth environment

• Strong data culture: critical reading of TA metrics, not just reporting them

• Genuine interest in AI and its applications to HR operations

• Fluent in English. French is a plus.

Recruitment process

• HR screening with one of our Talent Acquisition Partners (45min)

• Business / Technical interview (45min)

• Internal Stakeholder (team) interview (45min to 1h)

• Back Market Values fit interview (45min)

Benefits

We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives.

Impact‑driven work with hands‑on career development in an innovative, driven, and fast‑paced environment — with benefits to match, such as:

- A mission driven work environment where your day‑to‑day makes an impact on the planet.

- Hybrid work environment: 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

Yes, reasonable accommodations are available for the interview process; please discuss them with the Talent Acquisition Team.