Global People & Workplace Experience Lead

Dust.tt; Paris; Hybrid; EUR 85,000 - 110,000; Full time

Job summary

Dust is growing fast, and we want every person who joins us to feel welcome, supported, connected and able to do their best work. As our People Experience Manager, you'll shape how people experience Dust across our Paris, London, New York and San Francisco offices, from onboarding to day-to-day life and events.

You will partner with People Operations, IT, Finance and Legal to ensure a smooth employee journey, design rituals, plan offsites, and translate feedback into practical improvements.

Qualifications

• 4+ years of experience in People Operations, People Experience, Workplace Experience in a fast growing, globally distributed environment.
• A proactive generalist who can handle many kinds of work at once without losing sight of the bigger picture.
• Real ideas, sound judgement and the confidence to improve how things work today.
• Strong operational ownership, project management skills and attention to detail.
• Warmth, empathy and a genuine interest in helping people feel comfortable and connected.
• Clear, direct, thoughtful communication, and discretion with sensitive situations.
• Confidence working with vendors, budgets and outside partners.
• The ability to build simple processes that scale, and to keep a high bar for quality while staying pragmatic.
• Comfort with a fast-moving environment where priorities can change, working on your own while collaborating across the company.

Responsibilities

• Own the onboarding experience end to end, from pre-boarding to first-day logistics and the first few weeks across all locations.
• Collaborate with People Ops, IT, Finance, hiring managers, and site leads to ensure smooth handoffs in the employee journey.
• Partner on offboarding to ensure a consistent close.
• Serve as a trusted contact for everyday employee questions and escalate to People Ops when needed.
• Run and improve team rituals, including weekly lunches, team drinks, dinners and company gatherings.
• Organise one or two company offsites or retreats per year.
• Create moments that help people connect and feel they belong across offices and time zones.
• Pay attention to dietary needs, accessibility, preferences and milestones.
• Partner with People and Marketing on selected external and brand-building events.
• Build feedback loops to understand Dust employee experience and turn insights into improvements.
• Define and track simple metrics that guide People Experience decisions.

Skills

People operations

Generalist

Project management

Communication

Job description

Dust is growing fast, and we want every person who joins us to feel welcome, supported, connected and able to do their best work. As our People Experience Manager, you'll shape how people experience Dust across our Paris, London, New York and San Francisco offices, from onboarding to day-to-day life and events.

You will partner with People Operations, IT, Finance and Legal to ensure a smooth employee journey, design rituals, plan offsites, and translate feedback into practical improvements.