Global Payments & Liquidity Projects Lead

HSBC Holdings plc; Paris; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Development programmes

Flexible work arrangements

Financial security

Time Savings Account (CET)

Work Council benefits

Family-focused benefits

Well-being resources

International opportunities

Diversity & Inclusion

Job summary

HSBC Continental Europe in Paris seeks a client connectivity professional to manage payments and liquidity projects, shaping relationships across regions and ensuring successful onboarding and transitions for clients.

In this role you will coordinate projects, communicate with senior stakeholders, and own client relationships post-sales while driving improvements to client experience and satisfaction.

Qualifications

• Experience building effective client relationships across regions.
• Strong knowledge of payments and liquidity products.
• Excellent communication and influencing skills.
• Ability to manage multiple deadlines under pressure.

Responsibilities

• Shape global and local client relationships by managing payments and liquidity projects.
• Coordinate and execute projects in an international environment.
• Onboard clients to HSBC products ensuring seamless transitions and satisfaction.
• Take ownership of client relationships post-sales throughout project lifecycles.
• Drive continuous improvement to enhance client experience and net promoter score.

Skills

Client relationship management

Payments knowledge

Stakeholder influence

Communication skills

Job description

HSBC Continental Europe in Paris seeks a client connectivity professional to manage payments and liquidity projects, shaping relationships across regions and ensuring successful onboarding and transitions for clients.

In this role you will coordinate projects, communicate with senior stakeholders, and own client relationships post-sales while driving improvements to client experience and satisfaction.