Global Field Ops & Continuous Improvement Lead

SOITEC-fr; Bernin; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Soitec is seeking a results-driven Global Field Operations & Continuous Improvement Lead to join our global Field Application Engineering team. You will coordinate field projects, drive quality initiatives, and lead cross-functional teams across quality, product, IT, and worldwide Field Engineering.

You will manage project schedules, dashboards, and KPIs; provide frontline operational guidance, deploy new product releases, and train field engineers globally.

Competenze

• Master's degree in Engineering is required.
• 3–5 years of experience in engineering support, project coordination, or technical operations.
• Excellent written and verbal English skills; ability to communicate across global teams.
• Strong multi-tasking and project-tracking abilities with attention to detail.
• Strong analytical mindset with passion for process optimization and troubleshooting.

Mansioni

• Coordinate daily operational activities, project schedules, and resource allocations for field engineers globally.
• Act as central liaison between field application engineers, quality, product, and sales teams.
• Maintain project documentation, progress reports, and deployment dashboards.
• Monitor KPIs and drive project success.
• Provide frontline operational and technical guidance to field personnel; deploy new product releases and technical protocols.
• Organize training and update documentation for field engineering teams.
• Test software enhancements and resolve system issues as the FAE superuser.

Conoscenze

English proficiency

Communication skills

Project coordination

Analytical mindset

Multitasking

Problem solving

Formazione

Master's degree in Engineering

Strumenti

Excel

Power BI

Salesforce

ERP

Descrizione del lavoro

Soitec is seeking a results-driven Global Field Operations & Continuous Improvement Lead to join our global Field Application Engineering team. You will coordinate field projects, drive quality initiatives, and lead cross-functional teams across quality, product, IT, and worldwide Field Engineering.

You will manage project schedules, dashboards, and KPIs; provide frontline operational guidance, deploy new product releases, and train field engineers globally.