Global Field Deployment Leader (Hardware & Software)

Harmattan AI; Paris; Sur place; EUR 156 000 - 208 000; Plein temps

Résumé du poste

Harmattan AI is seeking a Field Deployment Engineer - Global Lead to establish and scale our deployment function across hardware and software, sites and contracts. You will define strategy, build local teams, and serve as the interface between field deployment and engineering.

This role combines deep technical ownership with field leadership in a demanding environment, requiring international travel and a track record of delivering complex systems with rigorous documentation.

Qualifications

• 5+ years of field deployment, systems integration, or technical commissioning on enterprise-grade or complex electronics systems.
• Demonstrated experience leading, hiring, or building a team in field or operational environments.
• Hands-on experience with hardware/software integration in operational environments.
• Strong systems-level understanding: troubleshoot and own resolution across hardware, software, and connectivity.
• Proven ability to build structure and documentation from scratch, bringing teams to autonomy.
• High degree of field autonomy and composure in high-stakes environments.
• Detail-oriented with strong documentation and organizational skills.
• Willingness for frequent international travel.
• Fluency in English; additional languages relevant to regions are a plus.

Responsabilités

• Deployment Strategy Leadership: Own the worldwide deployment strategy — methodology, documentation, and playbooks used across all sites and contracts.
• Team Management: Guide and coordinate local deployment teams; local deployment leads report into this role; ensure hiring, training, and execution quality as the function grows.
• Technical Authority: Own end-to-end system functionality in the field across hardware and software layers; serve as the senior escalation point for technical issues.
• Commissioning & Acceptance: Oversee system configuration, testing, and validation across sites; own the acceptance process through to sign-off.
• Cross-functional Coordination: Act as the primary interface between field deployment teams and engineering teams — relaying product requirements, debugging needs, and updates in both directions.
• Team Enablement: Build the training and enablement approach that brings local deployment teams toward growing autonomy.
• Documentation: Produce rigorous deployment strategy, process, and training documentation; maintain structured records across sites.

Connaissances

Field deployment experience

Team leadership

Systems integration

Hardware/software integration

Documentation & structure

Description du poste

Harmattan AI is seeking a Field Deployment Engineer - Global Lead to establish and scale our deployment function across hardware and software, sites and contracts. You will define strategy, build local teams, and serve as the interface between field deployment and engineering.

This role combines deep technical ownership with field leadership in a demanding environment, requiring international travel and a track record of delivering complex systems with rigorous documentation.