Global Customer Service Manager - Seed Export Leader

Limagrain; Paris; Presencial; EUR 40 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

On-site restaurant

Profit-sharing

Long-term career with Limagrain

Resumo da oferta

Limagrain is hiring a Customer Service Manager World Export to lead our global customer service team from the La Ménitré headquarters. You will manage 12 staff and ensure exceptional service for clients across the world, including the Americas, Europe, Middle East and Asia.

You will oversee order processing, invoicing and payments end-to-end, while coordinating with Sales, Supply Chain, Finance and Quality to optimize performance and implementation of strategic initiatives.

Qualificações

• Bachelor's or Master's degree in international business or related field.
• 5+ years of experience in customer service or international trade.
• Past managerial experience leading a team and driving projects.

Responsabilidades

• Lead, support and develop a team of 12 (10 permanent + 2 fixed-term) to ensure best-in-class service.
• Oversee end-to-end order processing, invoicing and payment collection.
• Coordinate cross-functionally with Sales, Supply Chain, Finance and Quality teams to optimise the customer experience.

Conhecimentos

Team leadership

International trade

Customer service

English proficiency

Formação académica

Bachelor's or Master's in international business

Descrição da oferta de emprego

Limagrain is hiring a Customer Service Manager World Export to lead our global customer service team from the La Ménitré headquarters. You will manage 12 staff and ensure exceptional service for clients across the world, including the Americas, Europe, Middle East and Asia.

You will oversee order processing, invoicing and payments end-to-end, while coordinating with Sales, Supply Chain, Finance and Quality to optimize performance and implementation of strategic initiatives.