Global Customer Service Manager — Flexible Hours & Growth Path

Vilmorin-Mikado; La Ménitré; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Salary over 13 months

13th month salary

Flexible working hours

Profit-sharing and management bonus

Company restaurant

Works Council perks

Long-term career development

Résumé du poste

Vilmorin-Mikado in France seeks a senior customer service and operations manager to lead a team of eight permanent staff and two fixed-term colleagues. You will oversee end-to-end order processing for France and EU distributors, and help implement the company strategy, with a focus on safety, service quality and cross-functional collaboration.

The ideal candidate holds a Bachelor or Master in business, has at least 5 years in customer service or international trade, proven management experience,

Qualifications

• Bachelor or Master degree in business or a related field.
• At least 5 years of experience in customer service or international trade.
• Proven successful management experience.

Responsabilités

• Lead a team of 8 permanent staff and 2 fixed-term staff.
• Oversee end-to-end order processing for France and EU distributors.
• Participate in implementing corporate strategy with cross-functional teams.

Formation

Bachelor or Master degree in business or related field

Outils

Multilingual: French and English

Description du poste

Vilmorin-Mikado in France seeks a senior customer service and operations manager to lead a team of eight permanent staff and two fixed-term colleagues. You will oversee end-to-end order processing for France and EU distributors, and help implement the company strategy, with a focus on safety, service quality and cross-functional collaboration.

The ideal candidate holds a Bachelor or Master in business, has at least 5 years in customer service or international trade, proven management experience,