Global Client Experience & Logistics Coordinator

Cultural Signal; Paris; Sur place; EUR 34 000 - 48 000; Plein temps

Résumé du poste

Sotheby’s in Paris is seeking a Client Experience Coordinator to support post-sale processes and ensure high-quality client service. You will work with the Client Experience Team to manage post-sale actions, communications, and cross‑department collaborations, ensuring timely and accurate handling of client inquiries, payments, and shipping coordination.

Ideal candidates have 3+ years of experience, professional English, excellent communication and problem‑solving skills, and proficiency in

Qualifications

• At least 3+ years’ related work experience.
• Professional English (spoken and written).
• Excellent client service skills with demonstrated capability in active listening, empathy, service orientation and patience.
• Exemplary written and verbal communication skills and a high level of attention to detail.

Responsabilités

• Work as part of a Client Experience Team, ensuring all post-sale actions and SLAs are met in a timely and professional manner.
• Support the wider team with sale related tasks based on client needs and manager prioritization.
• Support the other regional offices when necessary.
• Issuing timely and accurate client communications via email and phone calls.

Connaissances

Professional English

Client service

Communication skills

Attention to detail

Problem solving

Deadline driven

Outils

SAP

Freshdesk

Microsoft Office

Description du poste

Sotheby’s in Paris is seeking a Client Experience Coordinator to support post-sale processes and ensure high-quality client service. You will work with the Client Experience Team to manage post-sale actions, communications, and cross‑department collaborations, ensuring timely and accurate handling of client inquiries, payments, and shipping coordination.

Ideal candidates have 3+ years of experience, professional English, excellent communication and problem‑solving skills, and proficiency in