Global Client Enablement Director - AI-Driven Platform

WPP Media; Paris; Sur place; EUR 120 000 - 150 000; Plein temps

Résumé du poste

WPP Media in Paris is seeking a Director of Global Client Enablement to drive adoption and value from WPP Open across a portfolio of global client accounts based in France. This hands-on role collaborates with clients, agencies, and internal teams to ensure effective enablement plans, training, and feedback loops that improve the client experience.

You will partner with regional and global leaders to align enablement with broader business goals, measure adoption, and support growth through

Qualifications

• Experience in client enablement, customer success, or training within a technology or data-driven organization.
• Strong understanding of technology platforms and ability to act as a confident product advocate.
• Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders.
• Ability to work collaboratively across functions and manage multiple client priorities.
• Analytical mindset with the ability to interpret adoption data and translate insights into action.
• Familiarity with media planning and buying workflows is a plus but not required.

Responsabilités

• Oversee enablement programs for a portfolio of large global client accounts within your cluster, onboarding and training on WPP Open and related tools.
• Lead product walkthroughs, demos, and training tailored to client needs; support adoption of Open-enabled workflows.
• Serve as the primary enablement contact; coordinate with product, engineering, and data strategy teams.
• Facilitate cross-studio deployments; ensure governance and seamless collaboration across studios.
• Track adoption metrics, report findings, and adjust strategies with regional enablement leads.
• Support growth and retention by creating enablement materials, case studies, and success stories.

Connaissances

Client enablement

Training delivery

Product advocacy

Cross-functional collaboration

Data analysis

Stakeholder management

Description du poste

WPP Media in Paris is seeking a Director of Global Client Enablement to drive adoption and value from WPP Open across a portfolio of global client accounts based in France. This hands-on role collaborates with clients, agencies, and internal teams to ensure effective enablement plans, training, and feedback loops that improve the client experience.

You will partner with regional and global leaders to align enablement with broader business goals, measure adoption, and support growth through