Genomics & Oncology Strategic Account Manager (Remote)

SOPHiA GENETICS; Paris; Remote; EUR 70,000 - 110,000; Full time

Job summary

SOPHiA GENETICS is seeking an Account Manager to grow laboratory accounts and expand adoption of our cloud-native AI platform. The role focuses on understanding each lab’s needs, maintaining relationships, and driving continued use across the territory from France, while travelling for meetings and events.

You will partner with sales colleagues on new business and own the relationship from contract signature through implementation, aiming for retention and revenue growth.

Qualifications

• At least 5 years' experience in sales or customer account management.
• Minimum 3 years working knowledge of complex genomics, next-generation sequencing or oncology workflows.
• Ability to map complex accounts and develop relationships with multiple stakeholders.
• Experience navigating laboratory procurement and tender processes, including renewals and negotiations.
• Proactive customer engagement with prioritization by commercial impact.

Responsibilities

• Manage relationships across UK, Nordics and Benelux, driving retention and contract continuity.
• Lead the journey from contract signing through implementation with the team.
• Drive revenue growth through expansion opportunities and pricing negotiations.

Skills

Sales & account mgmt

Genomics / NGS / Oncology

Stakeholder mapping

Procurement negotiations

Customer relationship management

Job description

SOPHiA GENETICS is seeking an Account Manager to grow laboratory accounts and expand adoption of our cloud-native AI platform. The role focuses on understanding each lab’s needs, maintaining relationships, and driving continued use across the territory from France, while travelling for meetings and events.

You will partner with sales colleagues on new business and own the relationship from contract signature through implementation, aiming for retention and revenue growth.