Full Price - FR Assistant Store Manager Madeline Paris

Clarks group; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Clarks group in Paris is looking for an Assistant Store Manager to support the Store Manager in managing store operations and leading the sales team. Your role will involve achieving commercial objectives and ensuring an excellent customer experience.

The ideal candidate will have strong retail experience, coaching skills, and the ability to motivate the team. You'll be proactive and IT proficient, ensuring the store operates efficiently while exceeding sales targets. This position offers the opportunity to play an integral role in creating a positive working environment.

Qualifications

• Good retail experience including in a management role, leading a team.
• Strong coaching skills.
• Effective communicator with clarity.
• Ability to inspire and motivate a store team.
• Proficient in supporting people processes.
• Good experience in exceeding sales targets.
• Proactive with organizational skills.
• Good commercial skills.
• IT proficient with various systems.
• Good knowledge of Visual Merchandising.

Responsabilités

• Support the Store Manager in managing store operations.
• Lead the sales team to achieve commercial objectives.
• Oversee sales floor and ensure customer experience.
• Engage, coach, and develop the team for sales targets.
• Provide regular feedback to team members.

Connaissances

Retail experience

Coaching skills

Effective communication

Motivational skills

Organizational skills

Commercial skills

IT proficiency

Visual Merchandising knowledge

Description du poste

Full Price - FR Assistant Store Manager Madeline Paris

Job Description

Job Overview: Support the Store Manager to manage all aspects of the store operations and lead the sales team members to ensure commercial objectives are achieved. Deputise the Store Manager's absence when required.

Dimensions

• Financial: Store KPIs
• People: indirectly lead the store team members
• Impact: Impacts on the consumer experience in store and on the achievement of the stores KPIs

Responsibilities

• Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators.
• Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators.
• Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop.
• Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations.
• Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience.
• Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales.
• Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store.
• Provide regular feedback to the team to motivate and engage to improve performance where required.
• Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues.
• Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager.

Qualifications

• Good retail experience including in a management role, leading a team.
• Strong coaching skills.
• Effective communicator who can provide clarity to individuals or team on what is required of them and why.
• Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment.
• Proficient in supporting people processes and team development.
• Good experience in delivering and exceeding sales and targets.
• Proactive with good organisational skills to initiate completion of tasks without direction or supervision.
• Good commercial skills.
• IT proficient with the ability to use a range of systems to manage in store activity.
• Good knowledge of and experience in Visual Merchandising.