FSE III CMP

Amtech Systems Inc.; Lyon; Sur place; EUR 44 000 - 65 000; Plein temps

Résumé du poste

Amtech Systems Inc. is seeking a Field Service Engineer III to support CMP equipment at customer sites in France or Germany, with a flexible location.

The role involves installation, commissioning, preventive maintenance, and on-site troubleshooting to minimize downtime and maximize equipment performance. You will train customer personnel, document service activities, and work closely with engineering to resolve recurring issues.

Qualifications

• Strong field service and on-site support skills with semiconductor or complex industrial equipment.
• Proficiency in troubleshooting and technical Support to diagnose mechanical, electrical, and process issues.
• Experience with preventive maintenance and equipment calibration for reliable operation.
• Solid customer service, communication, and expectation management.
• Technical education in engineering/electronics/mechatronics or related field; read schematics and service manuals.
• Willingness to work on-site in Greater Lyon Area; travel to other sites as needed.
• Strong organizational skills and ability to work independently or in cross-functional teams.
• English required; French beneficial for local interactions.

Responsabilités

• Install, commission, and qualify Amtech CMP systems at customer sites.
• Perform routine and complex preventive maintenance and diagnostics.
• Provide on-site technical support, troubleshooting, and issue resolution.
• Train customers on operation and maintenance of equipment.
• Document service activities, reports, and recommendations.
• Collaborate with engineering and product teams on recurring issues.

Connaissances

Field service

Troubleshooting

Preventive maintenance

Customer service

Technical reading

English proficiency

On-site work

Formation

Engineering degree or diploma

Equivalent practical experience

Description du poste

Company Description

Amtech Systems Inc., founded in 1981, is a global supplier of essential semiconductor equipment and materials used across mobile, computing, industrial, automotive, telecom, medical, and other sectors. The company offers a diversified portfolio of capital equipment and consumables covering the full range of semiconductor fabrication, advanced packaging, and electronics manufacturing—from substrate processing to electronics assembly. Amtech focuses on high-growth areas of the semiconductor market, particularly Silicon Carbide and Power Semiconductors. Through its subsidiaries PR Hoffman, Intersurface Dynamics, Entrepix, and BTU International, Amtech provides critical solutions such as diffusion furnaces, thermal processing systems, wafer cleaning machines, and lapping and polishing equipment with related consumables, supporting customers worldwide.

Role Description

The FSE III CMP role is a full-time, flexible location France or Germany, responsible for supporting customers using Amtech CMP (Chemical Mechanical Planarization) and related semiconductor equipment. This role involves installing, commissioning, and qualifying equipment at customer facilities, performing routine and complex preventive maintenance, and diagnosing and resolving technical issues to minimize downtime. The Field Service Engineer will provide on-site technical support and troubleshooting, train customer personnel on proper operation and maintenance, and document service activities, reports, and recommendations. Day-to-day tasks also include collaborating with engineering and product teams on recurring issues, ensuring adherence to safety and quality standards, and maintaining strong customer relationships through timely, professional service.

Qualifications

• Strong field service and on-site support skills, including experience working with semiconductor or complex industrial equipment.
• Proficiency in troubleshooting and technical support, with the ability to diagnose mechanical, electrical, and process-related issues.
• Experience performing preventive maintenance and equipment calibration to ensure reliable, high-performance operation.
• Solid customer service capabilities, including effective communication, professionalism, and the ability to manage customer expectations.
• Relevant technical education (e.g., degree or diploma in engineering, electronics, mechatronics, or a related field) or equivalent practical experience.
• Ability to read and interpret technical documentation, schematics, and service manuals; familiarity with CMP processes is a plus.
• Willingness to work on-site in the Greater Lyon Area, with flexibility for occasional travel to other customer locations if needed.
• Strong organizational skills, attention to detail, and ability to work independently and as part of a cross-functional team.
• Working proficiency in English; French language skills are beneficial for local customer interaction.