French customer service agents - Relocation support offered to Lisbon

Cross Border Talents; Paris; Sur place; EUR 13 000 - 18 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Flight to Lisbon

Temporary accommodation

Résumé du poste

Cross Border Talents in Lisbon is seeking a French-speaking Customer Service Representative to join our international team. You will handle inquiries via phone, email, or chat from customers in French.

Relocation support is offered, including flight, temporary accommodation, and administrative assistance, with training and ongoing support. Fluency in French and good English are required, along with strong communication and problem-solving skills.

Qualifications

• Native or fluent in French
• Good level of English (B1+)
• Strong communication and problem-solving skills
• Previous customer service experience is a plus
• EU passport or eligibility to work in Portugal

Responsabilités

• Handle customer inquiries in French (and occasionally in English) via phone, email, or chat
• Provide accurate information about products and services
• Resolve customer issues efficiently and professionally
• Maintain a friendly, empathetic, and professional attitude
• Collaborate with internal teams to improve customer satisfaction

Connaissances

French language

English language

Communication skills

Problem-solving

Description du poste

French customer service agents - Relocation support offered to Lisbon

Job Openings French customer service agents - Relocation support offered to Lisbon

About the job French customer service agents - Relocation support offered to Lisbon

Job Title: French Customer Service Representative - Lisbon (Relocation Support Offered)

Job Description:
We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.

Handle customer inquiries in French (and occasionally in English)

Provide accurate information about products and services

Resolve customer issues efficiently and professionally

Maintain a friendly, empathetic, and professional attitude

Collaborate with internal teams to improve customer satisfaction

Native or fluent in French

Good level of English (B1+ or higher)

Strong communication and problem-solving skills

Previous customer service experience is a plus

EU passport or eligibility to work in Portugal

Paid training and ongoing support

Relocation support (flight, temporary accommodation, administrative assistance)

Dynamic, international, and supportive work environment