French Customer Support Specialist – Relocate Abroad

Cross Border Talents; Lyon; Sur place; EUR 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training opportunities

Résumé du poste

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand and relocate abroad. The role is on-site in Lyon with relocation to Portugal, Greece or Bulgaria for eligible candidates.

You will handle inquiries via phone, email, and chat, assist with products and orders, and escalate issues when needed. Fluency in French and English, a customer-focused attitude, and basic CRM skills are required.

Qualifications

• Fluency in French and English.
• Customer-focused with positive attitude.
• Comfort with CRM systems or support tools.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French

English

Description du poste

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand and relocate abroad. The role is on-site in Lyon with relocation to Portugal, Greece or Bulgaria for eligible candidates.

You will handle inquiries via phone, email, and chat, assist with products and orders, and escalate issues when needed. Fluency in French and English, a customer-focused attitude, and basic CRM skills are required.