French Customer Support Specialist — Lisbon On-Site

Cross Border Talents; Lille; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Meal and transport allowances

Health insurance from day 1

Relocation assistance

Job summary

A global customer service company is seeking motivated Customer Service Specialists to assist French-speaking customers in Lisbon. Candidates should have C2-level French and B2-level English skills. Responsibilities include providing support via various channels and maintaining service quality in a fast-paced environment. This on-site role offers relocation support and various benefits.

Qualifications

• C2-level French proficiency.
• B2-level English proficiency.
• Strong problem-solving skills.
• Effective communication abilities.

Responsibilities

• Provide customer support via phone, email, and chat.
• Troubleshoot and resolve customer issues effectively.
• Maintain high-quality service in a fast-paced environment.

Skills

Problem-solving

Communication

Customer service

Job description

Support customers by day, explore Lisbon by night your Mediterranean life starts here!

Do you have C2-level French and B2-level English? We're looking for motivated and solution-focused Customer Service Specialists to join our international team on-site in Lisbon.

Youll assist French-speaking customers with professionalism and empathy all while living in one of Europes most vibrant cities.

What You'll Do

• Provide customer support via phone, email, and chat
• Troubleshoot and resolve customer issues effectively
• Maintain high-quality service in a fast-paced environment

Schedule

• Monday to Sunday
• 07:0023:00 (rotative shifts)
• 2 rotative days off per week
• 24/7 schedule may be introduced later

What We Offer

• Meal and transport allowances
• Health insurance from day 1 (free after 6 months)
• On-site position in central Lisbon

Relocation Support

• Flight cost reimbursement (conditions apply)
• Shared apartment option (bills included, discounted rent)
• Assistance during relocation and settling in

Requirements

• French C2 level
• English B2 level
• Valid EU ID, Residence Card, or Manifestação de Interesse
• Availability to work on-site
• Strong problem-solving and communication skills

Apply now and start your new chapter in sunny Lisbon!