French Customer Service Representative Relocation Support & Career Growth!

Cross Border Talents; Nantes; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Ongoing support throughout your career

Job summary

Cross Border Talents is seeking a Customer Service Representative for the French market in Lisbon. You will provide expert French-language support via phone and email, troubleshoot issues, and assist with orders and shipments. The role offers relocation support and a Portuguese contract for full-time work.

Expect a 40-hour work week with rotating shifts, private health insurance, meal allowance, and ongoing support throughout your journey. EU citizenship is required.

Qualifications

• Fluent in French and English per job requirements.
• Strong customer service orientation and communication skills.
• Willing to work on rotating shifts in Lisbon.
• Assist with documentation, orders, and shipments.

Responsibilities

• Provide expert support to French-speaking customers by phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist customers with documentation, order entries, and product shipments.
• Maintain a professional demeanor to ensure a high-quality customer experience.

Skills

French language (C2)

English language (C1)

Customer service

Job description

Job Openings French Customer Service Representative Relocation Support & Career Growth!

About the job French Customer Service Representative Relocation Support & Career Growth!

Job Details

• Location: Lisbon, Portugal (On-Site)
• Employment Type: Full-time
• Language Requirements: French C2 and English C1

We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full‑time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success.

You’ll also benefit from a Portuguese employment contract, which includes:

• private health insurance
• meal allowance
• ongoing support throughout your journey

Relocation support is provided and includes:

• furnished accommodations
• utility coverage
• on-the-ground assistance

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives,

EU citizenship is requires!