French Customer Care Pro in Lisbon — Relocation & Growth

CBTALENTS; Paris; Sur place; EUR 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Meal allowance

Relocation assistance

Résumé du poste

CBTALENTS in Lisbon seeks a French Customer Service Representative for the French market, on-site in Lisbon. This full-time role offers relocation support and a path for career growth. The position involves a 40-hour work week and comprehensive training.

You will handle inquiries from French-speaking customers by phone and email, troubleshoot issues, assist with documents, orders and shipments, and maintain a high level of professionalism to ensure an outstanding customer experience.

Qualifications

• French-speaking customer service experience preferred.
• Excellent communication via phone and email.
• Detail-oriented and customer-focused.
• Willing to work full-time with rotating shifts.

Responsabilités

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

Connaissances

French language

Customer service

Communication

Problem solving

Description du poste

CBTALENTS in Lisbon seeks a French Customer Service Representative for the French market, on-site in Lisbon. This full-time role offers relocation support and a path for career growth. The position involves a 40-hour work week and comprehensive training.

You will handle inquiries from French-speaking customers by phone and email, troubleshoot issues, assist with documents, orders and shipments, and maintain a high level of professionalism to ensure an outstanding customer experience.