French Customer Care Pro in Lisbon — Relocation & Growth

Cross Border Talents; Paris; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Relocation assistance

Job summary

CBTALENTS in Lisbon seeks a French Customer Service Representative for the French market, on-site in Lisbon. This full-time role offers relocation support and a path for career growth. The position involves a 40-hour work week and comprehensive training.

You will handle inquiries from French-speaking customers by phone and email, troubleshoot issues, assist with documents, orders and shipments, and maintain a high level of professionalism to ensure an outstanding customer experience.

Qualifications

• French-speaking customer service experience preferred.
• Excellent communication via phone and email.
• Detail-oriented and customer-focused.
• Willing to work full-time with rotating shifts.

Responsibilities

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

Skills

French language

Customer service

Communication

Problem solving

Job description

Job Openings French Customer Service Representative Relocation Support & Career Growth!

About the job French Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: French C2 and English C1

We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes private health insurance, meal allowance, and ongoing support throughout your journey.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply. EU citizenship is requires!

Please upload your CV in English and take the first step toward an exciting career in Portugal—apply now!