French Customer Service Representative Relocation Support & Career Growth!

Cross Border Talents; Lyon; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Relocation support

Job summary

Cross Border Talents is seeking a dedicated French-speaking Customer Service Representative for the Lisbon market, offering relocation support and career growth. You will assist French customers via phone and email, troubleshoot, and manage documentation and orders in a fast-paced environment.

The role is full-time, on-site in Lisbon, with a Portuguese contract and benefits including private health insurance and meal allowance. EU citizenship is required.

Qualifications

• Proficient in French (C2) and English (C1).
• Customer service experience is a plus.

Responsibilities

• Provide expert support to French-speaking customers via phone and email.
• Troubleshoot technical issues and provide timely, empathetic solutions.
• Assist clients with documentation, order entries, and product shipments.
• Maintain a high standard of customer experience through professionalism and attention to detail.

Skills

French language

English language

Job description

Job Openings French Customer Service Representative Relocation Support & Career Growth!

About the job French Customer Service Representative Relocation Support & Career Growth!

Job Details

• Location: Lisbon, Portugal (On-Site)
• Employment Type: Full-time
• Language Requirements: French C2 and English C1

We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full‑time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success.

You’ll also benefit from a Portuguese employment contract, which includes:

• private health insurance
• meal allowance
• ongoing support throughout your journey

Relocation support is provided and includes:

• furnished accommodations
• utility coverage
• on-the-ground assistance

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives,

EU citizenship is requires!