French Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Corse; Sur place; EUR 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Meal allowance

Relocation support with furnished ac-.

On-the-ground assistance

Résumé du poste

CBTALENTS is seeking a French Customer Service Representative in Lisbon to support inquiries from French-speaking clients. The role is on-site, full-time, and involves rotating shifts with comprehensive training and relocation support.

You will handle documentation, orders, and shipments while ensuring a high-quality customer experience, requiring French C2 and English C1 proficiency and EU citizenship.

Qualifications

• Must be fluent in French and English for customer interactions.
• Experience in customer service is preferred.
• Strong communication and problem-solving skills are essential.

Responsabilités

• Provide expert support to French-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely, empathetic solutions.
• Assist clients with documentation, orders, and shipments.

Connaissances

French language

Customer service

English communication

Description du poste

Job Openings French Customer Service Representative Relocation Support & Career Growth!

About the job French Customer Service Representative Relocation Support & Career Growth!

Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: French C2 and English C1

We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include:

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes private health insurance, meal allowance, and ongoing support throughout your journey.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. EU citizenship is requires!