French Customer Service Representative - Relocate Abroad

Cross Border Talents; Saint-Étienne; On-site; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training & development

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from Portugal, Greece or Bulgaria. You will handle inquiries by phone, email and chat, in French and English, delivering high-quality service and resolving issues with a customer-first mindset.

This on-site role offers relocation assistance, competitive pay with performance bonuses, meal and transport allowances, health insurance, paid leave and opportunities for training and

Qualifications

• Fluency in French and English.
• Customer-focused with empathy and professionalism.
• Basic computer literacy and experience with CRM or support tools.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

Fluent in French

Fluent in English

CRM systems

Support tools

Tools

CRM systems

Support software

Job description

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

1. Fluency in French and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

• 1. Competitive salary and performance bonuses.
• 2. Full relocation support for international candidates.
• 3. Meal and Transport Allowances.
• 4. Health Insurance.
• 5. Paid Leave Allowances.
• 6. Training and professional development opportunities.