French Customer Service Representative - Relocate Abroad

Cross Border Talents; Lille; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from Portugal, Greece or Bulgaria. You will communicate with French-speaking customers by phone, email, and chat, delivering high-quality service while addressing inquiries about products, orders, and billing.

Fluency in French and English is required, along with basic computer literacy and familiarity with CRM systems.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and familiarity with CRM systems.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

French fluency

English fluency

Tools

CRM software

Job description

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

1. Fluency in French and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

• 1. Competitive salary and performance bonuses.
• 2. Full relocation support for international candidates.
• 3. Meal and Transport Allowances.
• 4. Health Insurance.
• 5. Paid Leave Allowances.
• 6. Training and professional development opportunities.