French Customer Service Representative - Relocate Abroad

Cross Border Talents; Béthune; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Job summary

Cross Border Talents in France is seeking a French-speaking Customer Service Representative to support an international brand. You will handle inquiries from French-speaking customers via phone, email and chat, helping with products, orders and billing.

Candidates must be fluent in French and English, deliver empathetic service, and adapt to CRM tools. The role requires relocation abroad to Portugal, Greece or Bulgaria, with comprehensive relocation support provided.

Qualifications

• Fluency in French and English.
• Customer-focused with an empathetic, professional attitude.
• Basic computer literacy and familiarity with CRM systems.
• Willing to relocate abroad as an EU citizen.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

French fluency

English proficiency

CRM experience

Job description

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages:French + English

About the Role:

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria!We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

1. Fluency in French and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

• 1. Competitive salary and performance bonuses.
• 2. Full relocation support for international candidates.
• 3. Meal and Transport Allowances.
• 4. Health Insurance.
• 5. Paid Leave Allowances.
• 6. Training and professional development opportunities.